Dynamic CRM Specialist

4 days ago


Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full time

**Job Summary**

We are seeking a highly skilled Dynamics 365 Functional Consultant to join our team at Nine Twenty Recruitment. As a key member of our Business Applications pillar, you will be responsible for delivering high-profile D365 projects within the Financial Services Practice.

**Responsibilities**

  • Work closely with clients to understand and define their business processes to configure their Dynamics CRM/D365 systems.
  • Advise clients on best practices for development or integration processes.
  • Assist with configuration tasks, data migration, and end-to-end testing.
  • Provide end-user training courses and ad-hoc coaching.
  • Participate in go-live stages of projects.
  • Promote projects forward through daily communications with the client and/or project manager.

**Desired Skills and Qualifications**

We are looking for a passionate team player with the following experience:

  • Experience with Power Platform, Model-Driven Apps, Dataverses, and legacy Microsoft Dynamics CRM systems such as CRM2011, CRM2013, CRM2015, CRM2016, CRMOnline.
  • Ability to work to client needs, expectations, and standards, ensuring that output and approach meet expectations.
  • Customer-facing and stakeholder management.
  • Experience delivering within the Finance Sector (Banking or Insurance) is desirable.
  • Developing peers by imparting knowledge and expertise through continual professional development.
  • Creating documentation.
  • Effective communication (written and verbal).
  • Design and delivery of functional elements, e.g., customizing and configuring without code.
  • Managing time effectively.
  • Design and validation of technical elements, e.g., extending with code.
  • Testing and validation of solutions.
  • Experience within the Financial Services / Banking industry would be beneficial.

**Benefits and Perks**

This role offers a competitive salary of approximately £60,000 per annum, plus benefits including annual leave, flexible working arrangements, learning and development opportunities, health and wellbeing programs, financial security, and a contributory pension scheme.

**What We Offer**

  • An exciting opportunity to work on high-profile D365 projects within the Financial Services Practice.
  • A dynamic and collaborative work environment.
  • The chance to develop your skills and expertise through training and development programs.
  • A comprehensive benefits package.


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