3rd Line Infrastructure/Projects Specialist

2 months ago


West Yorkshire, United Kingdom Vertex IT Solutions Ltd Full time

Vertex IT Solutions Ltd is seeking a highly skilled 3rd Line Infrastructure/Projects Specialist

We are a leading solutions provider with a strong presence in the Yorkshire area, serving over 200 clients across various industries.

This is an exciting opportunity for a motivated and self-driven individual to join our team as a 3rd Line Infrastructure/Projects Specialist. As a key member of our technical team, you will be responsible for delivering high-quality solutions and managing full-cycle projects within set timeframes.

Key Responsibilities:

  1. Provide advanced technical support to resolve complex incidents escalated from our service desk.
  2. Manage and execute various projects, ensuring timely delivery and customer satisfaction.
  3. Oversee and maintain our clients' infrastructure estate, comprising over 300 networks.

Required Skills:

  1. Proficiency in MS Office 365 and Microsoft Exchange.
  2. Experience with Hyper-V, Firewall, VLANs, RDS, and Microsoft Server (2008/2012+) and Desktop (Windows 7+).
  3. Knowledge of Virtualisation, Solid Networking (IP/WANs, LANs), and Citrix (XenDesktop & XenApp).
  4. Active Directory and PowerShell expertise.
  5. Storage/SAN experience.

Desirable Qualifications:

  1. Experience working for an MSP (Managed Service Provider).
  2. Microsoft and networking certifications.


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