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Senior Infrastructure Specialist

2 months ago

West Yorkshire, United Kingdom Vertex IT Solutions Ltd Full time

Job Title: 3rd Line Infrastructure/Projects Engineer

About the Role:

We are seeking a highly skilled and motivated 3rd Line Infrastructure/Projects Engineer to join our team at Vertex IT Solutions Ltd. As a key member of our technical team, you will be responsible for providing 3rd line support to incidents escalated from our service desk, managing and maintaining our clients' infrastructure estate, and delivering full-cycle projects within set time frames.

Key Responsibilities:

  1. Provide 3rd line technical support to incidents escalated from the service desk.
  2. Manage and maintain our clients' infrastructure estate, which consists of 300+ networks.
  3. Support and manage various projects, ensuring timely delivery and high-quality results.

Technical Requirements:

  1. Strong knowledge of MS Office 365, Hyper-V, Firewall, VLANs, RDS, Microsoft and Windows Server (2008/2012+), and Desktop (Windows 7+).
  2. Experience with Microsoft Exchange, Virtualisation, and Solid networking – IP/WANs, LANs.
  3. Proficiency in Citrix – XenDesktop & XenApp, Active Directory, PowerShell, and Storage/SAN Experience.

Desirable Skills:

  1. Experience working for an MSP.
  2. Microsoft and networking certifications.

What We Offer:

As a 3rd Line Infrastructure/Projects Engineer at Vertex IT Solutions Ltd, you will have the opportunity to work with a dynamic team, develop your technical skills, and contribute to the success of our clients. If you are a motivated and experienced professional looking for a new challenge, please submit your application.