Strategic Growth Leader for Citizens Advice

3 days ago


Caerphilly, United Kingdom Disclaimer: ANY-Web Ltd. Full time

Citizens Advice Caerphilly Blaenau Gwent, a prominent charity and part of the nationwide network of over 200 Citizens Advice organisations across England and Wales, seeks an accomplished Chief Executive Officer to drive strategic growth, build financial sustainability, and develop services locally and nationally.

About Us

We are an independent charity with a strong presence in Caerphilly and Blaenau Gwent, working closely with local authorities and voluntary sector partners. Our 150-seat multi-channel contact centre delivers multiple services across England and Wales, making us one of the largest agencies in the Citizens Advice network.

Key Responsibilities
  • Lead senior leadership and management experience in a comparable organisation
  • Familiarity with the third sector, not-for-profit advice sector, and ideally, contact centre operations
  • A proven track record of securing strategic growth and building financial sustainability through strategic planning, business development, income generation, and financial management
  • Strong collaboration skills, including identifying key partners and building and sustaining relationships
Benefits Package
  • Annual leave package
  • Employee Assistance Programme
  • Access to a 24/7 GP telephone service
  • Workplace pension scheme
  • Life Assurance cover
  • Eye care vouchers

Estimated salary: £80,000 - £100,000 per annum, depending on experience.



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