Service Supervisor

6 days ago


Muir of Ord, Highland, United Kingdom Scot JCB Group Full time
Job Title: Service Supervisor

About the Role:

We are seeking a skilled Service Supervisor to join our team at Scot JCB Group. As a Service Supervisor, you will be responsible for visiting customer sites to carry out maintenance, repairs, and services on our customers' machines to a high standard. You will also assist the Service Supervisor with all areas of the service department.

Key Responsibilities:

* Repair and maintain machines on customers' sites as required to ensure conformance with manufacturers' specifications
* Attend breakdowns and fault find on machines
* Accurately complete all relevant paperwork daily
* Submit daily timesheets and job cards
* Answer service calls, book in and price work
* Organise and distribute work and job cards to engineers and apprentices in a timely manner
* Review job cards and work closely with the warranty team
* Manage work in progress
* Invoice jobs in a timely fashion; 3 days for warranty, 10 days for retail, no jobs older than 60 days
* Work to company response times; breakdowns in 4 hours, routine repairs in 2 days, services in 7 days
* Approve daily timesheets
* Organise the emptying of skips and removal of waste oil and filters
* Maintain safety standards and implementations of company policy and procedures
* Complete monthly depot and van inspections

Requirements:

* Relevant experience and qualifications e.g., City and Guild, NVQ or SVQ qualifications in an engineering discipline
* At least three years' experience as a technician
* Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
* Ability to prioritise tasks and work well in a busy environment, plus strong attention to detail
* Great customer service skills and the ability to build rapport with our customers
* Good IT skills and working knowledge of Microsoft applications

What We Offer:

* Competitive salary reviewed yearly
* 39-hour basic working week and competitive overtime rates
* The opportunity to earn £1 more p/hour through our appraisal program
* Average holiday pay to reflect overtime worked
* 30 days annual leave, increasing with length of service up to a total of 35 days
* The option to buy/sell up to 5 days annual leave per year
* Company van which can be used for private use in line with HMRC guidance
* Laptop, phone, uniform and overalls
* Health and wellbeing plan - cashback for dentist, opticians, physio and more
* Employee Assistance Programme - free counselling and legal advice
* Access to high street discounts and savings through Perks
* Contributory pension scheme
* Life assurance of three times your annual salary
* Employee referral programme
* JCB and in-house training
  • Service Supervisor

    6 days ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    We are seeking a highly skilled Service Supervisor to lead our team of engineers and apprentices at Scot JCB Group. As a Service Supervisor, you will be responsible for overseeing the day-to-day operations of the workshop, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Manage and coordinate the workload of engineers...

  • Service Supervisor

    7 days ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    Service Supervisor Job DescriptionWe are seeking a highly skilled Service Supervisor to lead our team of engineers and apprentices at Scot JCB Group. As a key member of our team, you will be responsible for ensuring the smooth operation of our workshop and providing exceptional customer service.Key Responsibilities:Lead a team of engineers and apprentices to...


  • Muir of Ord, Highland, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary: We are seeking a highly skilled Plant Fitter and Service Supervisor to join our team at Rise Technical Recruitment Limited. As a key member of our workshop, you will be responsible for managing a team of engineers and apprentices, providing guidance and support to ensure the highest quality of work.Key Responsibilities:Manage and develop a team...


  • Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    Job Title: Assistant Service Supervisor - Machinery Maintenance ExpertJob Summary: We are seeking a skilled Assistant Service Supervisor to join our team at Scot JCB Group. This role involves visiting customer sites to carry out maintenance, repairs, and services on our customers' machines to a high standard.Key Responsibilities:Repair and maintain machines...

  • Service Team Lead

    2 days ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    Service Supervisor RoleWe are seeking a skilled Service Supervisor to lead our team of engineers and apprentices at Scot JCB Group. As a Service Supervisor, you will be responsible for managing a talented team, ensuring excellent customer service, and maintaining a safe working environment.Key Responsibilities:Manage and distribute work to engineers and...

  • Service Technician

    2 days ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    We are seeking a skilled engineer to fill a Service Engineer position at the Scot JCB Group. As a Service Engineer, you will be responsible for visiting customer sites to perform maintenance, repairs, and services on our customers' machines.This is an excellent opportunity to utilize and develop your engineering skills in a varied and interesting role. The...

  • Service Technician

    4 days ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    We are seeking a skilled Service Technician to join our team at Scot JCB Group. As a Service Technician, you will be responsible for visiting customer sites to perform maintenance, repairs, and services on our customers' machines to a high standard.This is a fantastic opportunity to utilize and develop your engineering skills in a varied and interesting...


  • Muir of Ord, Highland, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Field Service Engineer - Plant Machinery SpecialistJob Summary: We are seeking a highly skilled Field Service Engineer to join our team of technical experts. As a Field Service Engineer, you will be responsible for the maintenance and servicing of JCB machines across customer sites.Key Responsibilities:Perform routine maintenance and repairs on...

  • Service Engineer

    6 days ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    We are seeking a skilled Service Engineer to join our team at Scot JCB Group. As a Service Engineer, you will be responsible for visiting customer sites to perform maintenance, repairs, and services on our customers' machines, ensuring they meet the manufacturer's specifications.This is a fantastic opportunity to utilize and develop your engineering skills...


  • Muir of Ord, Highland, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Field Service Engineer PLANTJob Description:We are seeking a skilled Field Service Engineer to join our team at Rise Technical Recruitment Limited. As a Field Service Engineer, you will be responsible for the maintenance and servicing of JCB machines across customer sites. This is a fantastic opportunity to work with state-of-the-art equipment and...


  • Muir of Ord, United Kingdom Scot JCB Group Full time

    We are looking for an Assistant Service Supervisor to join our team in Muir of Ord. As an Assistant Service Supervisor, you will carry out servicing and repairs to plant and agricultural machinery both in our depot and at our customer’s sites. You will also be responsible for assisting the Service Supervisor with all areas of the service department,...

  • Service Supervisor

    1 week ago


    Muir of Ord, United Kingdom Scot JCB Group Full time

    We are looking for a Service Supervisor to join our team in Muir of Ord. As a Service Supervisor you will be responsible for leading a talented team of engineers and apprentices. You will play a vital role in the business as you will be first point of contact with our customers, therefore, you must show excellent communication and organisational skills.Who...


  • Muir of Ord, United Kingdom Scot JCB Group Full time

    We are looking for a skilled Assistant Service Supervisor to join our team in Muir of Ord. This role involves visiting a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard, and assisting the Service Supervisor with all areas of the service department. This is a vital...

  • Plant Fitter

    1 week ago


    Muir of Ord, United Kingdom CV-Library Full time

    Plant Fitter / Service Supervisor (Management Training) £35,000 - £50,000 + Full Management Training + Career Progression + Industry Training + 30 Days Holiday + Company Vehicle + Fuel Card + Pension Workshop Based: Commutable from Inverness, Muir of Ord, Alness, Evanton and Surrounding Areas Are you from a Plant, Agricultural, REME, Vehicle...

  • Parts Supervisor

    4 months ago


    Muir of Ord, United Kingdom Scot JCB Group Full time

    Scot JCB is looking for an experienced partsperson to join our team in Muir of Ord. As a Parts Supervisor, you will be responsible for the day to day running of the Parts Department alongside a team of two Parts Advisors. You will sell to construction and agricultural businesses, where you will be required to identify and satisfy customer equipment...

  • Service Engineer

    1 week ago


    Muir of Ord, United Kingdom Scot JCB Group Full time

    We are looking for a skilled engineer to join our team in Muir of Ord. As a service engineer with Scot JCB you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard working on brands such as JCB, Horsch, and Ktwo.This is a fantastic opportunity to utilise and...


  • Muir of Ord, United Kingdom CV-Library Full time

    Field Service Engineer (PLANT / LGV / EXFORCES / AGRI) £35,000 - £45,000 + Full JCB Training + Clear Progression + Personal Company Van + Fuel Card + Laptop + Phone + Life Insurance + Overtime + 30 Days holiday Field Based: Commutable from Inverness, Muir of Ord, Alness, Evanton and Surrounding Areas Are you from a Plant, Agricultural, REME,...

  • Housekeeper/cleaner

    4 months ago


    Muir of Ord, United Kingdom Springburnlodge Full time

    Overview: We are seeking a dedicated and reliable Cleaner to join our team. As a Cleaner, you will be responsible for maintaining cleanliness and tidiness in various areas. This position is ideal for individuals with a background in hospitality or hotel services. **Duties**: - Perform general cleaning tasks, including sweeping, mopping, dusting, and...

  • Cleaning Operative

    5 months ago


    Muir of Ord, United Kingdom Allan Ingram Industrial Cleaning Services Ltd Full time

    Monday to Friday 2.30pm to 5.30pm **Responsibilities**: - Clean and sanitise designated areas including offices, washrooms, and communal spaces - Dusting, sweeping, vacuuming, mopping floors, and emptying bins - Refill consumables such as soap and toilet paper - Report any maintenance issues or health and safety concerns to the supervisor - Follow...


  • Isle of Man, United Kingdom Manx Care Full time

    About the roleWe are seeking an enthusiastic and committed Sterile Services Supervisor to join our friendly and hardworking team within Manx Care at Nobles Hospital on the Isle of Man!In this role you will be accountable for organising, supervising and assisting the production and provision of sterile supplies to theatres, wards, departments and clinics...


  • City of London, United Kingdom Randstad UK Holding Full time

    Job Title: Hard Services Supervisor - Facilities Management Location: Central London Salary: £52,000 per annum - Monday Friday: 8am - 5pm + overtime About Us: We are a leading facilities management company dedicated to providing exceptional service and solutions to our clients. With a focus on innovation and sustainability, we pride ourselves on...


  • City of London, United Kingdom Randstad UK Holding Full time

    Job Title: Hard Services Supervisor - Facilities ManagementLocation: Central LondonSalary: £48,000 per annum - Monday Friday: 8am - 5pm + overtimeAbout Us: We are a leading facilities management company dedicated to providing exceptional service and solutions to our clients. With a focus on innovation and sustainability, we pride ourselves on delivering...


  • City of London, United Kingdom Randstad UK Holding Full time

    Job Title: Hard Services SupervisorLocation: Central LondonSalary: £52,000 per annum - Monday to Friday: 8am to 5pm + overtimeAbout UsWe are a leading facilities management company dedicated to providing exceptional service and solutions to our clients. With a focus on innovation and sustainability, we pride ourselves on delivering high-quality facilities...


  • City of London, United Kingdom Randstad UK Holding Full time

    Job Title: Hard Services SupervisorLocation: Central LondonSalary: £52,000 per annum - Monday to Friday: 8am to 5pm + overtimeAbout UsWe are a leading facilities management company dedicated to providing exceptional service and solutions to our clients. With a focus on innovation and sustainability, we pride ourselves on delivering high-quality facilities...


  • London Borough of Tower Hamlets, United Kingdom Premier Recruitment Group Full time

    Temp to Perm (12 weeks) Estate Services Supervisor required in Tower Hamlets, £34,671 per yearWe are seeking a dynamic and organised Estate Services Supervisor to lead and manage a team of Estate Services Operatives based in Tower Hamlets, ensuring the highest standards of cleanliness, safety, and maintenance across our housing estates. If you are...

  • Bar Supervisor

    2 weeks ago


    City of London, Greater London, United Kingdom Tonic Talent Full time

    Bar Supervisor OpportunityWe are seeking a skilled Bar Supervisor to join our client's restaurant and bar operation in the City of London. As a Bar Supervisor, you will be responsible for ensuring the smooth operation of the bar, providing exceptional customer service, and maintaining high standards of quality and safety.Key Responsibilities:Manage the bar...

  • Bar Supervisor

    2 weeks ago


    City of London, Greater London, United Kingdom Tonic Talent Full time

    Bar Supervisor OpportunityWe are seeking a skilled Bar Supervisor to join our client's restaurant and bar operation in the City of London. As a Bar Supervisor, you will be responsible for ensuring the smooth operation of the bar, providing exceptional customer service, and maintaining high standards of quality and safety.Key Responsibilities:Manage the bar...

  • Mechanical Supervisor

    1 month ago


    City of Westminster, United Kingdom CV-Library Full time

    Mechanical Supervisor As a Mechanical Supervisor, you will oversee a variety of mechanical and commercial projects across London. This business-critical role requires managing the day-to-day operations on-site, ensuring that projects are executed efficiently, safely, and in compliance with all regulations. Working closely with the Projects Manager, you will...

  • Mechanical Supervisor

    4 weeks ago


    City of Westminster, United Kingdom RTL Group Ltd Full time

    Mechanical SupervisorAs a Mechanical Supervisor, you will oversee a variety of mechanical and commercial projects across London. This business-critical role requires managing the day-to-day operations on-site, ensuring that projects are executed efficiently, safely, and in compliance with all regulations. Working closely with the Projects Manager, you will...

  • Bar Supervisor

    2 months ago


    City of London, Central London, United Kingdom Tonic Talent Full time

    Bar Supervisor, £30,000 per annum, Monday-Friday, 40 hours per week, City of LondonWhy should you join our client's Restaurant/Bar as Bar Supervisor...Excellent work-life balance, 40 hours per week and NO weekends.28 days flexible holiday growing in line with length of servicePension schemeTraining & DevelopmentCareer progression...plus other company...