Assistant Service Supervisor

4 weeks ago


Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

Job Title: Assistant Service Supervisor - Machinery Maintenance Expert

Job Summary: We are seeking a skilled Assistant Service Supervisor to join our team at Scot JCB Group. This role involves visiting customer sites to carry out maintenance, repairs, and services on our customers' machines to a high standard.

Key Responsibilities:

  • Repair and maintain machines on customers' sites as required to ensure conformance with manufacturers' specifications
  • Attend breakdowns and fault find on machines
  • Accurately complete all relevant paperwork daily
  • Submit daily timesheets and job cards
  • Answer service calls, book in, and price work
  • Organise and distribute work and job cards to engineers and apprentices in a timely manner
  • Review job cards and work closely with the warranty team
  • Manage work in progress
  • Invoice jobs in a timely fashion; 3 days for warranty, 10 days for retail, no jobs older than 60 days
  • Work to company response times; breakdowns in 4 hours, routine repairs in 2 days, services in 7 days
  • Approve daily timesheets
  • Organise the emptying of skips and removal of waste oil and filters
  • Maintain safety standards and implementations of company policy and procedures
  • Complete monthly depot and van inspections

Requirements:

  • Relevant experience and qualifications, e.g., City and Guild, NVQ or SVQ qualifications in an engineering discipline
  • At least three years' experience as a technician
  • Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
  • Ability to prioritise tasks and work well in a busy environment, plus strong attention to detail
  • Great customer service skills and the ability to build rapport with our customers
  • Good IT skills and working knowledge of Microsoft applications

What We Offer:

  • Competitive salary reviewed yearly
  • 39-hour basic working week and competitive overtime rates
  • The opportunity to earn £1 more p/hour through our appraisal program
  • Average holiday pay to reflect overtime worked
  • 30 days annual leave, increasing with length of service up to a total of 35 days
  • The option to buy/sell up to 5 days annual leave per year
  • Company van which can be used for private use in line with HMRC guidance
  • Laptop, phone, uniform, and overalls
  • Health and wellbeing plan - cashback for dentist, opticians, physio, and more
  • Employee Assistance Programme - free counselling and legal advice
  • Access to high street discounts and savings through Perks
  • Contributory pension scheme
  • Life assurance of three times your annual salary
  • Employee referral programme
  • JCB and in-house training

  • Service Supervisor

    4 weeks ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    Job Title: Service SupervisorAbout the Role:We are seeking a skilled Service Supervisor to join our team at Scot JCB Group. As a Service Supervisor, you will be responsible for visiting customer sites to carry out maintenance, repairs, and services on our customers' machines to a high standard. You will also assist the Service Supervisor with all areas of...

  • Service Supervisor

    4 weeks ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    We are seeking a highly skilled Service Supervisor to lead our team of engineers and apprentices at Scot JCB Group. As a Service Supervisor, you will be responsible for overseeing the day-to-day operations of the workshop, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Manage and coordinate the workload of engineers...

  • Service Team Lead

    4 weeks ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    Service Supervisor RoleWe are seeking a skilled Service Supervisor to lead our team of engineers and apprentices at Scot JCB Group. As a Service Supervisor, you will be responsible for managing a talented team, ensuring excellent customer service, and maintaining a safe working environment.Key Responsibilities:Manage and distribute work to engineers and...

  • Service Technician

    4 weeks ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    We are seeking a skilled engineer to fill a Service Engineer position at the Scot JCB Group. As a Service Engineer, you will be responsible for visiting customer sites to perform maintenance, repairs, and services on our customers' machines.This is an excellent opportunity to utilize and develop your engineering skills in a varied and interesting role. The...

  • Service Technician

    4 weeks ago


    Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    We are seeking a skilled Service Technician to join our team at Scot JCB Group. As a Service Technician, you will be responsible for visiting customer sites to perform maintenance, repairs, and services on our customers' machines to a high standard.This is a fantastic opportunity to utilize and develop your engineering skills in a varied and interesting...


  • Muir of Ord, Highland, United Kingdom Scot JCB Group Full time

    Job Title: Service EngineerJob SummaryWe are seeking a skilled Service Engineer to join our team at the Scot JCB Group. As a Service Engineer, you will be responsible for performing maintenance, repairs, and services on our customers' machines to a high standard.Key Responsibilities:Repair and maintain machines on customers' sites as required to ensure...


  • Muir of Ord, Highland, United Kingdom Ross-shire Engineering Limited Full time

    About the RoleWe are seeking a skilled Quality Assurance Assistant to join our team at Ross-shire Engineering Limited. The successful candidate will be responsible for ensuring the quality of our products and services, and will work closely with clients to meet their needs.Key ResponsibilitiesDevelop and maintain control of documents and procedures to...


  • Muir of Ord, Highland, United Kingdom Ross-Shire Engineering Limited Full time

    We are currently seeking a skilled Electrical Maintenance Technician to join our team at Ross-Shire Engineering LimitedThe RoleWe are looking for a qualified and experienced Electrical Maintenance Technician to assist in the successful delivery of projects across Scotland for our clients within the Water industry.About the JobThis is a full-time, permanent...


  • Muir of Ord, Highland, United Kingdom Ross-Shire Engineering Limited Full time £21

    About the RoleWe are seeking a skilled Maintenance Electrician to join our team in our Muir of Ord facility. As a Maintenance Electrician, you will work with an established team to assist in the successful delivery of projects across Scotland for our clients within the Water industry.Key ResponsibilitiesTest electrical systems and continuity of circuits in...


  • Muir of Ord, Highland, United Kingdom Ross-shire Engineering Limited Full time

    Pipefitter Job DescriptionWe are seeking a skilled Pipefitter to join our team at Ross-shire Engineering Limited. As a Pipefitter, you will be responsible for fabricating and forming pipework and manifolds using hand tools, machinery, and other equipment.Key Responsibilities:Comply with Ross-shire Engineering's Health and Safety, Quality, and Environmental...


  • Muir of Ord, Highland, United Kingdom Ross-Shire Engineering Limited Full time £21

    About UsRoss-Shire Engineering Limited is a trusted clean water technology company developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes.Salary & BenefitsWe offer an industry-leading rate of £20.97 per hour with overtime available. Additional benefits include a...


  • Muir of Ord, Highland, United Kingdom RSE Full time

    Job Overview:RSE, a leading clean water technology company, is seeking an experienced Senior Quality Assurance Specialist to join their team. Based in Muir of Ord, this role offers the opportunity to work on diverse projects, gaining hands-on experience in quality management within a fast-paced environment.About the Role:This permanent position involves...


  • Kyle of Lochalsh, Highland, United Kingdom Morrison Data Services Full time

    About the RoleWe are seeking a skilled and motivated Utility Field Data Collector to join our team at Morrison Data Services. As a key member of our operations team, you will be responsible for collecting data in commercial and residential properties across the UK.Key ResponsibilitiesCollecting meter reads using handheld devicesUpdating records accurately...


  • Kyle of Lochalsh, Highland, United Kingdom Serco Plc Full time

    Are you a skilled engineer looking for a challenging role in maritime support?Serco Plc, a leading provider of integrated maritime services, is seeking a Vessel Engineer to join their team.Job OverviewThis exciting opportunity offers the chance to work on the Raasay Ranges out of BUTEC, Kyle of Lochalsh, providing world-class services to customers who expect...


  • Muir of Ord, United Kingdom Scot JCB Group Full time

    We are looking for a skilled Assistant Service Supervisor to join our team in Muir of Ord. This role involves visiting a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard, and assisting the Service Supervisor with all areas of the service department. This is a vital...

  • Service Supervisor

    1 month ago


    Muir of Ord, United Kingdom Scot JCB Group Full time

    We are looking for a Service Supervisor to join our team in Muir of Ord. As a Service Supervisor you will be responsible for leading a talented team of engineers and apprentices. You will play a vital role in the business as you will be first point of contact with our customers, therefore, you must show excellent communication and organisational skills.Who...

  • Cafe Assistant

    5 months ago


    Muir of Ord, United Kingdom Tore Service Station Full time

    We are looking to add a permanent member to our team at Tore Diner. You will need to be reliable, punctual and flexible. Previous coffee shop/Cafeteria experience would be beneficial. You must be comfortable with cooking and food prep and work well within a team as well as individually. Typical week would be the following: - Monday to Friday 1pm - 4pm x 15...

  • Cafe Assistant

    5 months ago


    Muir of Ord, United Kingdom Tore Service Station Full time

    We are looking to add a permanent member to our team at Tore Diner. You will need to be reliable, punctual and flexible. Previous coffee shop/Cafeteria experience would be beneficial. You must be comfortable with cooking and food prep and work well within a team as well as individually. Typical week would be the following: - Monday to Friday 6am - 12pm x...

  • Parts Supervisor

    5 months ago


    Muir of Ord, United Kingdom Scot JCB Group Full time

    Scot JCB is looking for an experienced partsperson to join our team in Muir of Ord. As a Parts Supervisor, you will be responsible for the day to day running of the Parts Department alongside a team of two Parts Advisors. You will sell to construction and agricultural businesses, where you will be required to identify and satisfy customer equipment...

  • Plant Fitter

    1 month ago


    Muir of Ord, United Kingdom CV-Library Full time

    Plant Fitter / Service Supervisor (Management Training) £35,000 - £50,000 + Full Management Training + Career Progression + Industry Training + 30 Days Holiday + Company Vehicle + Fuel Card + Pension Workshop Based: Commutable from Inverness, Muir of Ord, Alness, Evanton and Surrounding Areas Are you from a Plant, Agricultural, REME, Vehicle...

  • Domestic Assistant

    5 months ago


    Muir of Ord, United Kingdom Fairburn House Full time

    Fairburn house is a residential care home for adults aged 16-60 years old with learning difficulties, sensory impairment and physical disabilities. We are looking to employ a Domestic Assistant to join the team. Areas of work and duties include: General cleaning, kitchen assistant and laundry room. You must be reliable, with a friendly and caring approach...

  • Domestic Assistant

    6 months ago


    Muir of Ord, United Kingdom Fairburn House Full time

    Fairburn house is a residential care home for adults aged 16-60 years old with learning difficulties, sensory impairment and physical disabilities. We are looking to employ a Domestic Assistant to join the team. Areas of work and duties include: General cleaning, kitchen assistant and laundry room. You must be reliable, with a friendly and caring approach...

  • Domestic Assistant

    5 months ago


    Muir of Ord, United Kingdom Fairburn House Full time

    Fairburn house is a residential care home for adults aged 16-60 years old with learning difficulties, sensory impairment and physical disabilities. We are looking to employ a Domestic Assistant to join the team. Areas of work and duties include: General cleaning, kitchen assistant and laundry room. You must be reliable, with a friendly and caring approach...

  • Service Engineer

    1 month ago


    Muir of Ord, United Kingdom Scot JCB Group Full time

    We are looking for a skilled engineer to join our team in Muir of Ord. As a service engineer with Scot JCB you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard working on brands such as JCB, Horsch, and Ktwo.This is a fantastic opportunity to utilise and...

  • Domestic Assistant

    5 months ago


    Muir of Ord, United Kingdom Fairburn House Full time

    Fairburn house is a residential care home for adults aged 16-60 years old with learning difficulties, sensory impairment and physical disabilities. We are looking to employ a Domestic Assistant to join the team. Areas of work and duties include: General cleaning, kitchen assistant and laundry room. You must be reliable, with a friendly and caring approach...


  • Muir of Ord, United Kingdom CV-Library Full time

    Field Service Engineer (PLANT / LGV / EXFORCES / AGRI) £35,000 - £45,000 + Full JCB Training + Clear Progression + Personal Company Van + Fuel Card + Laptop + Phone + Life Insurance + Overtime + 30 Days holiday Field Based: Commutable from Inverness, Muir of Ord, Alness, Evanton and Surrounding Areas Are you from a Plant, Agricultural, REME,...

  • Housekeeper/cleaner

    5 months ago


    Muir of Ord, United Kingdom Springburnlodge Full time

    Overview: We are seeking a dedicated and reliable Cleaner to join our team. As a Cleaner, you will be responsible for maintaining cleanliness and tidiness in various areas. This position is ideal for individuals with a background in hospitality or hotel services. **Duties**: - Perform general cleaning tasks, including sweeping, mopping, dusting, and...

  • Pharmacy Assistant

    6 months ago


    Muir of Ord, United Kingdom Right Medicine Pharmacy Ltd Full time

    **Pharmacy Assistant - Muir of Ord Pharmacy** **Mon-Fri : 9am-5.30pm (37.5 hours per week) plus 1in3 Saturdays, 9am-1pm.** **As a Pharmacy Assistant you will be the first point of contact within the Pharmacy for our patients and customers. We are looking for someone who is amazing with the public, ready to get stuck in and happy to learn on the job.** Are...

  • Pantry Assistant

    5 months ago


    Muir of Ord, United Kingdom Parklands Limited Full time

    Parklands Care Homes is a multi award winning care company and one of the largest independent care home providers in the north of Scotland. It operates ten care homes across Moray and the Highlands, with a number of new care facilities planned in the coming years as part of a multi-million pound investment plan. Parklands homes offer a range of services...

  • Cleaning Operative

    6 months ago


    Muir of Ord, United Kingdom Allan Ingram Industrial Cleaning Services Ltd Full time

    Monday to Friday 2.30pm to 5.30pm **Responsibilities**: - Clean and sanitise designated areas including offices, washrooms, and communal spaces - Dusting, sweeping, vacuuming, mopping floors, and emptying bins - Refill consumables such as soap and toilet paper - Report any maintenance issues or health and safety concerns to the supervisor - Follow...

  • Pantry Assistant

    6 months ago


    Muir of Ord, United Kingdom Parklands Limited Full time

    Parklands Care Homes is a multi award winning care company and one of the largest independent care home providers in the north of Scotland. It operates eleven care homes across Moray and the Highlands, with a number of new care facilities planned in the coming years as part of a multi-million pound investment plan. Parklands homes offer a range of services...

  • Night Care Assistant

    5 months ago


    Muir of Ord, United Kingdom Parklands Limited Full time

    Parklands Care Homes is a multi ward-winning care co any and o - of the largest - ependent care home p - iders in the - rth of Scotland - t operates eleven are homes - ross Moray - the Highlands, with umber of new care facilities - anned in the coming years as part of a multi-million-pound investment plan. _** Company S - sorship Currently available**_...

  • Care Assistant

    5 months ago


    Muir of Ord, United Kingdom Parklands Limited Full time

    Parklands Care Homes is a multi award winning care company and one of the largest independent care home providers in the north of Scotland. It operates ten care homes across Moray and the Highlands, with a number of new care facilities planned in the coming years as part of a multi-million pound investment plan. Parklands homes offer a range of services...

  • Domestic Assistant

    5 months ago


    Muir of Ord, United Kingdom Parklands Limited Full time

    Parklands Care Homes is a multi award winning care company and one of the largest independent care home providers in the north of Scotland. It operates eleven care homes across Moray and the Highlands, with a number of new care facilities planned in the coming years as part of a multi-million pound investment plan. Parklands homes offer a range of services...