Service Supervisor
7 days ago
We are seeking a highly skilled Service Supervisor to lead our team of engineers and apprentices at Scot JCB Group. As a key member of our team, you will be responsible for ensuring the smooth operation of our workshop and providing exceptional customer service.
Key Responsibilities:
- Lead a team of engineers and apprentices to achieve high-quality service and repair standards
- Manage and prioritize workload to meet customer deadlines and expectations
- Collaborate with the warranty team to resolve customer issues efficiently
- Ensure compliance with health and safety procedures and promote a safe working environment
- Conduct regular depot and van inspections to maintain high standards
- Develop and implement training programs to enhance team productivity and quality control
Requirements:
- Relevant experience and qualifications in an engineering discipline
- At least three years' experience as a technician in construction plant and equipment
- Excellent communication and leadership skills, with the ability to motivate and develop a team
- Strong problem-solving skills and attention to detail
- Ability to work well under pressure and prioritize tasks effectively
What We Offer:
- Competitive salary and benefits package
- Opportunities for career development and professional growth
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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