Service Supervisor

7 days ago


Muir of Ord, Highland, United Kingdom Scot JCB Group Full time
Service Supervisor Job Description

We are seeking a highly skilled Service Supervisor to lead our team of engineers and apprentices at Scot JCB Group. As a key member of our team, you will be responsible for ensuring the smooth operation of our workshop and providing exceptional customer service.

Key Responsibilities:

  • Lead a team of engineers and apprentices to achieve high-quality service and repair standards
  • Manage and prioritize workload to meet customer deadlines and expectations
  • Collaborate with the warranty team to resolve customer issues efficiently
  • Ensure compliance with health and safety procedures and promote a safe working environment
  • Conduct regular depot and van inspections to maintain high standards
  • Develop and implement training programs to enhance team productivity and quality control

Requirements:

  • Relevant experience and qualifications in an engineering discipline
  • At least three years' experience as a technician in construction plant and equipment
  • Excellent communication and leadership skills, with the ability to motivate and develop a team
  • Strong problem-solving skills and attention to detail
  • Ability to work well under pressure and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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