Quality and Compliance Improvement Specialist
2 days ago
Location: Birmingham
We are seeking a highly skilled Quality & Compliance Improvement Adviser to join our team in Birmingham. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and legislative requirements.
Key Responsibilities:- Support the development of systems and processes to ensure contractual compliance, minimize financial risk, and ensure quality-of-service delivery to service users.
- Provide quality assurance and compliance reporting to the Quality Improvement & Audit Manager and Serco Operations Manager as required.
- Act as the nominated local expert for quality assurance and compliance within the business.
- Work closely with internal and external stakeholders to ensure customer and business unit needs are delivered in full.
- Manage a schedule of ongoing audits and observations to ensure quality and compliance of service delivery.
- Coordinate and manage regulatory audits and inspections, including readiness reviews.
- Experience working in a compliance environment.
- Strong IT skills, with emphasis on MS Excel and MS Office software.
- Excellent communication and interpersonal skills.
- Ability to work across multiple work streams.
- Meaningful and vital work delivering essential services that touch people's lives.
- A world of opportunity to learn and develop in a diverse and supportive environment.
- Great people who will encourage and support you to succeed.
We offer a competitive salary range of £, - £, and a range of benefits, including Serco discounts and an autonomous and supportive culture.
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Birmingham, Birmingham, United Kingdom Serco Full timeJob Title: Quality and Compliance Improvement SpecialistAt Serco, we are seeking a highly skilled Quality and Compliance Improvement Specialist to join our team. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and legislative...
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Birmingham, Birmingham, United Kingdom Serco Full timeJob Title: Quality and Compliance Improvement SpecialistAt Serco, we are seeking a highly skilled Quality and Compliance Improvement Specialist to join our team. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and legislative...
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Quality and Compliance Improvement Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly skilled Quality and Compliance Improvement Specialist to join our team at Serco. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and legislative requirements.Key ResponsibilitiesQuality Assurance...
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Quality and Compliance Improvement Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly skilled Quality and Compliance Improvement Specialist to join our team at Serco. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and legislative requirements.Key ResponsibilitiesQuality Assurance...
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Quality and Compliance Improvement Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Serco Full timeJob SummaryWe are seeking a highly skilled Quality and Compliance Improvement Specialist to join our team at Serco. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and legislative requirements.Key ResponsibilitiesSupport the development...
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Quality and Compliance Improvement Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Serco Full timeJob SummaryWe are seeking a highly skilled Quality and Compliance Improvement Specialist to join our team at Serco. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and legislative requirements.Key ResponsibilitiesSupport the development...
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Birmingham, Birmingham, United Kingdom Serco Full timeJob Title: Quality & Compliance Improvement AdviserLocation: BirminghamWe are seeking a highly skilled Quality & Compliance Improvement Adviser to join our team in Birmingham. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and...
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Birmingham, Birmingham, United Kingdom Serco Full timeJob Title: Quality & Compliance Improvement AdviserLocation: BirminghamWe are seeking a highly skilled Quality & Compliance Improvement Adviser to join our team in Birmingham. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and...
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Birmingham, Birmingham, United Kingdom Serco Full timeQuality and Compliance Improvement AdviserAt Serco, we are committed to delivering high-quality services that meet the needs of our customers. We are seeking a Quality and Compliance Improvement Adviser to join our team and support us in ensuring that our services meet the highest standards of quality and compliance.The successful candidate will work closely...
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Birmingham, Birmingham, United Kingdom Serco Full timeQuality and Compliance Improvement AdviserAt Serco, we are committed to delivering high-quality services that meet the needs of our customers. We are seeking a Quality and Compliance Improvement Adviser to join our team and support us in ensuring that our services meet the highest standards of quality and compliance.The successful candidate will work closely...
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Quality and Compliance Improvement Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Serco Full timeJob Title: Quality & Compliance Improvement AdviserLocation: BirminghamWe are seeking a highly skilled Quality & Compliance Improvement Adviser to join our team in Birmingham. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and...
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Quality and Compliance Improvement Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Serco Full timeJob Title: Quality & Compliance Improvement AdviserLocation: BirminghamWe are seeking a highly skilled Quality & Compliance Improvement Adviser to join our team in Birmingham. As a key member of our Quality Improvement & Audit Manager and Operations Manager, you will play a crucial role in ensuring that our services meet contractual, regulatory, and...
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