Current jobs related to Academy Engagement Specialist - Welwyn Garden City, Hertfordshire - HCPA


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleThe Care Professional Academy is seeking a highly motivated and proactive Engagement Specialist to join our team. As an Engagement Specialist, you will be responsible for engaging with Social Care Providers to promote the services offered by the Academy.Key ResponsibilitiesEngage with care providers to understand their needs and promote the...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and proactive Engagement Specialist to join our team at Hertfordshire Care Providers Association (HCPA). As an Engagement Specialist, you will play a crucial role in engaging with Social Care Providers to promote the services offered by The Care Professional Academy.Key ResponsibilitiesEngage with individual...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and proactive Engagement Specialist to join our team at Hertfordshire Care Providers Association (HCPA). As an Engagement Specialist, you will play a crucial role in engaging with Social Care Providers to promote the services offered by The Care Professional Academy.Key ResponsibilitiesEngage with individual...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and proactive Engagement Specialist to join our team at Hertfordshire Care Providers Association (HCPA). As an Engagement Specialist, you will play a crucial role in engaging with Social Care Providers to promote the services offered by The Care Professional Academy.Key ResponsibilitiesEngage with individual...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and proactive Engagement Specialist to join our team at Hertfordshire Care Providers Association (HCPA). As an Engagement Specialist, you will play a crucial role in engaging with Social Care Providers to promote the services offered by The Care Professional Academy.Key ResponsibilitiesEngage with individual...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and proactive Engagement Specialist to join our team at Hertfordshire Care Providers Association (HCPA). As an Engagement Specialist, you will play a crucial role in engaging with Social Care Providers to promote the services offered by The Care Professional Academy.Key ResponsibilitiesEngage with individual...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About HCPAHertfordshire Care Providers Association (HCPA) is a leading organization dedicated to supporting care providers in Hertfordshire and beyond. Our mission is to provide exceptional services and resources to help care companies and staff deliver high-quality, personalized care.Job DescriptionWe are seeking an experienced Engagement Specialist to join...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About The RoleThe Care Professional Academy is seeking a highly skilled and experienced Academy Deputy Manager to join our team. As a key member of our leadership team, you will play a vital role in driving the growth and success of our Academy services.As Academy Deputy Manager, you will lead the Provider Engagement team, attracting new members and...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in supporting the growth and development of our Academy services, working closely with care providers and stakeholders to promote the benefits of our free service.Key...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in supporting the growth and development of our Academy services, working closely with care providers and stakeholders to promote the benefits of our free service.Key...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in supporting the growth and development of our Academy services, working closely with care providers and stakeholders to promote the benefits of our free service.Key...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in supporting the growth and development of our Academy services, working closely with care providers and stakeholders to promote the benefits of our free service.Key...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in supporting the growth and development of our Academy services, working closely with care providers and stakeholders to promote the benefits of our free service.Key...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in supporting the growth and development of our Academy services, working closely with care providers and stakeholders to promote the benefits of our free service.Key...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    Hertfordshire Care Providers Association (HCPA) is a leading organization dedicated to enhancing care services in Hertfordshire and beyond. As the Academy Deputy Manager, you will play a pivotal role in driving the growth and success of our Academy rewards platform.The ideal candidate will have a proven track record of leading sales or customer service...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in supporting the growth and development of our Academy services, working closely with care providers and stakeholders to promote the benefits of our rewards offer.Key...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in supporting the growth and development of our Academy services, working closely with care providers and stakeholders to promote the benefits of our rewards offer.Key...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in leading the Provider Engagement team, attracting new members, and supporting the Academy team across all service sectors.Key ResponsibilitiesLead the Provider Engagement team...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in leading the Provider Engagement team, attracting new members, and supporting the Academy team across all service sectors.Key ResponsibilitiesLead the Provider Engagement team...


  • Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as the Academy Deputy Manager. As a key member of our team, you will play a crucial role in leading the Provider Engagement team, attracting new members, and supporting the Academy team across all service sectors.Key ResponsibilitiesLead the Provider Engagement team...

Academy Engagement Specialist

2 months ago


Welwyn Garden City, Hertfordshire, United Kingdom HCPA Full time
{"title": "Academy Engagement Specialist", "description": "About the Role

Hertfordshire Care Providers Association (HCPA) is a leading organization dedicated to supporting care providers in Hertfordshire and beyond. We offer a range of services, including training courses, support projects, and innovative methods to help care companies and staff improve their services and deliver personalized care.

The Care Professional Academy is a platform that rewards the social care workforce across local authorities in the UK, with plans to expand nationally in the future. As an Engagement Specialist, you will play a key role in promoting our services and engaging with care providers to increase sign-ups and participation.

Key Responsibilities
  • Engage with care providers to understand their needs and promote our services
  • Maintain contact with providers and follow up with resources and information to support their sign-up process
  • Work with care providers to ensure they are maximizing the use of our platform and identify any additional support needed
  • Research and obtain contact details for care providers
  • Lead on obtaining case studies and feedback from care providers and care professionals
  • Work closely with the customer support team to ensure a smooth sign-up process
  • Understand the Academy model fully to answer customer queries
  • Work in line with individual and team KPIs, maintain statistics, and analyze data to make recommendations
  • Contribute to the growth of the Academy rewards offer
Requirements
  • 12 months experience in a proactive engagement role or Health/Social Care experience
  • Excellent knowledge of Microsoft Office packages, including Excel, PowerPoint, Word, and Project
  • Self-motivated, with excellent ability to work independently and as part of a team
  • Strong interpersonal and communication skills, enthusiastic, committed, proactive, and resourceful
  • Excellent customer care skills and ability to prioritize workload
  • Ability to multitask, display excellent time management, meet deadlines, and KPIs
  • Ability to work under pressure without compromising quality
  • Excellent standards of written documentation with good attention to detail and accuracy
  • Own transport with insurance for business use is essential for this role
About HCPA

Hertfordshire Care Providers Association (HCPA) is a multi-award-winning company that is dedicated to providing excellent support to providers of care services in Hertfordshire and beyond. Our CEO was recently awarded an OBE for their work leading the company and its activities.

The Care Professional Academy rewards the social care workforce across local authorities in the UK, with plans to expand nationally in the future.

", "lang_code": "en-US"}