Senior Hospitality Leader

2 weeks ago


London, Greater London, United Kingdom WSH Group Full time

As a Senior Hospitality Leader at WSH Group, you will be responsible for developing and implementing strategies to enhance guest satisfaction and loyalty.

This role requires a strong understanding of hospitality management software and tools, as well as excellent communication and customer service skills.

Key Responsibilities:

  • Address and resolve guest complaints and feedback promptly and professionally.
  • Monitor and analyze guest feedback to identify areas for improvement.
  • Negotiate and manage contracts with vendors and suppliers.

Estimated Salary: £55,000 - £75,000 per annum


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