Resettlement Support Specialist
4 weeks ago
About the Role
We are seeking a skilled and compassionate Resettlement Support Specialist to join our team at Riverside. As a key member of our support services, you will play a vital role in empowering clients to achieve their goals and live independently.
Key Responsibilities
- Deliver individualised support packages to clients, promoting empowerment and independence.
- Assist clients with day-to-day tenancy issues, payment of rent, and claiming benefits.
- Work with clients to agree goals and actions, and provide practical support and information.
- Maintain accurate and timely records of all activities, including support planning and risk assessments.
- Collaborate with colleagues to ensure key performance indicators are met, and work in line with company policies and procedures.
Requirements
- Experience of working with vulnerable client groups.
- Ability to work flexible hours, including lone working, and use appropriate IT systems.
- Knowledge of 'best practice' in crisis intervention and planned support working.
What We Offer
- Competitive pay and generous pension.
- 28 days' holiday plus bank holidays.
- Flexible working options available.
- Investment in your learning and personal development.
About Riverside
Riverside is a housing association with a difference, enhancing the everyday for all our customers. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK, and we're committed to providing high-quality support services to our clients.
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