Sales Support Assistant

3 days ago


Slough, Slough, United Kingdom Bucks & Berks Recruitment PLC Careers Full time
Job Title: Sales Support Assistant

We are seeking a highly organized and detail-oriented Sales Support Assistant to join our team at Bucks & Berks Recruitment PLC Careers.

The successful candidate will provide exceptional customer service, manage sales orders, and support key accounts.

Key Responsibilities:

  • Tracking orders and investigating shipping delays from suppliers or for customers
  • Answering customer queries via phone, email or via an ecommerce platform
  • Processing customer order, refunds and returns
  • Referring complex cases to the Account Manager
  • Preparing quotes for customers and processing order requests
  • Ordering stock from suppliers and helping with forecasting needs for each account
  • Booking on shipments for international deliveries and creating commercial invoices.

Salary Estimate: £18,000 - £22,000 per annum



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