Customer Service Engineer

2 days ago


York, York City, United Kingdom Edmund Optics Ltd. Full time
About the Role

We're looking for a highly motivated Customer Service Engineer to support our customers in Europe. As the go-to expert for technical assistance, you'll play a critical role in driving customer satisfaction and loyalty.

In this exciting opportunity, you'll have the chance to work with innovative optical components and collaborate with global teams to achieve business objectives.

Key Responsibilities:
  • Offering expert product recommendations and technical guidance to customers
  • Managing customer accounts and resolving complex issues
  • Participating in marketing initiatives and projects to enhance customer engagement
What We Offer:

We provide a comprehensive benefits package, including a competitive salary, private medical insurance, and extensive training opportunities. You'll also enjoy working in a dynamic team environment that values diversity and inclusivity.

The estimated salary for this role is approximately €65,000-€85,000 per year.



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