Customer Service Lead EMEA

4 days ago


York, York City, United Kingdom Edmund Optics Inc., 18 Woodlands Loop Full time

Salary: £60,000 - £80,000 per annum (dependent on experience)

About the Role

The Product Support Manager EMEA is responsible for managing the Product Support Team (the Sales & Applications Engineers) with the aim to maximize the level of service offered to our customers regarding products and applications.

Responsibilities include team structuring for operational effectiveness, day-to-day team management, and increasing regional customer satisfaction for technical and applications support activities.



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