Band 3 Administrative Officer

6 days ago


Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Band 3 Administrative Officer to join our team at the Royal Free London NHS Foundation Trust. As an Administrative Support Officer, you will play a vital role in providing administrative support to our radiology department.

Key Responsibilities
  • Provide a high-quality responsive telephone service, handling high volumes of calls and making appointments for patients.
  • Assist in the organization and servicing of clinics within radiology, ensuring smooth operations and excellent patient care.
  • Advise patients according to agreed protocols, providing clear and concise information.
  • Prepare referrals for verification and/or discussion by consultant radiologists/sonographers.
  • Liaise with medical staff about inpatient appointments and ward visits, ensuring seamless communication.
  • Provide reception cover as required, ensuring a welcoming and efficient experience for patients.
About Us

The Royal Free London NHS Foundation Trust is a leading healthcare provider, delivering high-quality care to over 1.6 million patients annually. As a Band 3 Administrative Officer, you will be part of a dynamic team that values innovation, teamwork, and patient-centered care.

Requirements
  • Good standard of written and spoken English.
  • Educated to GCE/GCSE or equivalent.
  • Proven ability to work under pressure, with excellent communication and interpersonal skills.
  • Ability to adapt to different environments and circumstances, with a flexible and proactive approach.
  • Clear concise verbal and written communication skills, with excellent keyboard skills.
  • Ability to prioritize and organize workload, with attention to detail and a calm and positive disposition.


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