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Sales Support Specialist

2 months ago

Alton, United Kingdom Syntech Recruitment Ltd Full time
About the Role

Syntech Recruitment Ltd is seeking a highly skilled Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a crucial role in the smooth running of our client's department, liaising with colleagues on the distribution of products, dealing with customers, and maintaining records and orders.

Key Responsibilities
  • Process new sales leads and enter them into the CRM system as necessary
  • Deal with customer enquiries and provide excellent customer service
  • Create dispatch notes on the CRM system
  • Check supplier invoices and ensure accurate payment
  • Monitor stock levels and liaise with the warehouse and logistics team
  • Assist the sales team with the sales process and provide administrative support
  • Maintain accurate records and delivery schedules
  • Process order confirmations and log returns of goods
  • Manage purchase orders and develop a knowledge of products
  • Welcome visitors to the office and provide general administrative support
Requirements
  • Good people skills and excellent communication skills
  • Excellent IT skills, including Excel, Access, Word, PowerPoint, and CRM
  • Customer service experience and crisis management skills
  • Attention to detail and good administrative skills
  • Ability to develop and maintain a knowledge of products