Reception Team Member
3 weeks ago
About the Role
Portico is a dynamic company that values its unique culture, which rewards hard work and dedication. We empower our people to grow, believe that work should be fun and engaging, and treat everyone equally to ensure equal opportunities to grow, develop, and progress in their careers.
We are looking for a Customer Service Ambassador to join our reception team at a fabulous multi-tenanted building in West London.
The successful candidate will provide a friendly greeting to customers, both over the phone and face-to-face, and create amazing first impressions. They will smoothly book visitors into the building, collecting visitor passes before wishing them farewell on their way out. Our team will also keep an accurate record of the visitor passes, monitoring them daily and notifying the tenants about any that are missing.
The successful candidate will also have excellent administration skills, as they will need to report any facilities issues to the relevant department, monitoring a helpdesk, and raising jobs on the e-logbook. They will also manage the reception email accounts, making sure that emails are answered as soon as possible and help management with any ad hoc duties.
About You
We are looking for a well-presented person with a natural and authentic flair for building rapport. Excellent all-round communication and organisational skills are essential, as well as a strong passion for delivering five-star customer service. The successful candidate will thrive in a busy and fast-paced working environment, where teamwork is paramount to the success of the operation.
They will have a proven track record of working in a high-end customer service role, ideally within a corporate reception environment.
What We Offer
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
-
Reception Team Lead
6 days ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full time**About the Role**We are seeking an experienced Reception Services Manager to lead our team and provide exceptional customer service. As a key member of our team, you will be responsible for:Managing a large team within a corporate environmentOverseeing event planning, reception, switchboard, and AV services teamsSetting and monitoring service standards to...
-
Reception Team Member
5 days ago
London, Greater London, United Kingdom Crombie Wilkinson Full timeJob SummaryWe are looking for a highly organized and efficient Reception Team Member to manage our front-of-house operations. The successful candidate will be responsible for handling incoming telephone calls, managing post and filing systems, and maintaining the reception area.
-
Reception Team Supervisor
4 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob Title: Reception Team LeaderThe ideal candidate for this role will have a passion for delivering exceptional customer service and a strong ability to create rapport with guests and colleagues. We are looking for a skilled Team Leader to supervise and develop a welcoming team, ensuring that they provide an outstanding level of service to all visitors...
-
Reception Team Member
3 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeWe are seeking a skilled Reception Team Member to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Maintain a positive and friendly attitude at all times, even in challenging situations.Ensure efficient arrival and...
-
Building Reception Supervisor
17 hours ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeWe are looking for an experienced Building Reception Supervisor to join our team at Portico Corporate Reception Management. As a key member of the Front of House team, you will be responsible for ensuring that the reception area is welcoming and efficient, providing exceptional customer service to visitors and staff alike.You will supervise a team of...
-
Reception Team Member
3 weeks ago
London, Greater London, United Kingdom Lovin- JobBoard Full timeJob Title: Reception Team MemberWe are seeking a highly skilled Reception Team Member to join our team at Lovin- JobBoard. In this exciting role, you will be responsible for providing exceptional customer service to our clients and their guests.Main Responsibilities:Welcoming guests and providing a warm and friendly atmosphereManaging front desk operations,...
-
Reception Team Member
5 days ago
London, Greater London, United Kingdom COMO Metropolitan London Full timeRole SummaryWe are seeking an exceptional Reception Team Member to join our team at COMO Metropolitan London. This is a fantastic opportunity for someone who enjoys delivering exceptional customer service and has a passion for the hospitality industry.The successful candidate will be responsible for providing warm and welcoming experiences for our guests,...
-
Receptionist Team Lead
4 days ago
London, Greater London, United Kingdom Balthazar - Team Member Full timeKey ResponsibilitiesGreet and welcome guests with warmth and professionalism.Manage reservations, ensuring accurate and efficient table assignments.Coordinate with the service team to ensure a seamless dining experience.Answer phone calls and inquiries, providing information and assistance.Maintain the reception area, keeping it clean and organized.This role...
-
Corporate Reception Manager
3 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeThe Portico Corporate Reception Management team is looking for a talented Corporate Reception Manager to join their team based in a state-of-the-art office building in Midtown.This is a fantastic opportunity to lead a small ground floor reception team and deliver exceptional 5-star service to clients and tenants. The successful candidate will be responsible...
-
Residential Team Member
4 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob Title: Residential ConciergeJob Summary:We are currently recruiting for a Residential Concierge to join our team at Portico Corporate Reception Management. As a dedicated and organized individual, you will provide excellent customer service to our residents in a high-end residential environment.Key Responsibilities:Provide reception duties and cover for...
-
Portico Corporate Reception Management
3 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeAbout the RolePortico Corporate Reception Management is seeking a skilled Reception and Hospitality Manager to oversee our team at a law firm located near Chancery Lane station. The successful candidate will be responsible for managing the reception, meeting room setup, and IT troubleshooting services on site.The Reception and Hospitality Manager will have...
-
Kitchen Team Member
14 hours ago
London, Greater London, United Kingdom Bacchanalia Team Member Full timeCulinary Career Opportunities\We are seeking a dedicated and ambitious Commis Chef to join our esteemed kitchen team at Bacchanalia, a Michelin-starred restaurant in Berkley Square, Mayfair. As a Commis Chef, you will play a crucial role in supporting the culinary team in the preparation and execution of dishes.\Key Responsibilities:\• Assist in the...
-
Culinary Team Member
3 weeks ago
London, Greater London, United Kingdom Balthazar - Team Member Full timeBalthazar is an iconic brasserie known for its timeless elegance and exceptional cuisine. We are seeking a dedicated Commis Chef to join our esteemed kitchen team, supporting the culinary team in the preparation and execution of dishes.Key Responsibilities:Assist in the preparation and cooking of dishes as directed by the senior kitchen staff.Ensure the...
-
Culinary Team Member
4 weeks ago
London, Greater London, United Kingdom Bacchanalia Team Member Full timeBacchanalia is a renowned culinary establishment in Mayfair, celebrated for its innovative approach to gastronomy and elegant ambiance. We are seeking a dedicated and ambitious Commis Chef to join our esteemed kitchen team.Key Responsibilities:Support the culinary team in the preparation and execution of dishes as directed by senior kitchen staff.Ensure the...
-
Hospitality Team Member
7 days ago
London, Greater London, United Kingdom Harry's Team Member Full timeBenefits & Rewards50% staff discount for you and up to 3 friends when dining in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when working. Extra holiday allowance for length of...
-
Corporate Reception Manager
6 days ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full time**Job Description:**Company OverviewPortico Corporate Reception Management is a leading provider of corporate reception services. We are seeking a highly skilled Reception Services Manager to oversee our team and provide exceptional customer service.ResponsibilitiesManage a large team within a corporate environmentOversee event planning, reception,...
-
Reception Team Member
4 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeAs a key member of our Reception Team, you will be the first point of contact for our guests, extending a warm welcome and ensuring their stay with AccorHotel is nothing short of exceptional.Prioritize guest relationships, delivering personalized service and creating unforgettable experiences.Contribute to a warm and inviting lobby atmosphere, establishing a...
-
Master Mixologist and Bar Team Member
2 weeks ago
London, Greater London, United Kingdom Bacchanalia Team Member Full timeBacchanalia, a culinary haven in Mayfair, is renowned for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance inspired by ancient Greco-Roman feasts.We are seeking an exceptional Bartender to join...
-
Reception Team Member
5 days ago
London, Greater London, United Kingdom Malmaison Belfast Full timeAbout the Opportunity:We are seeking an experienced and enthusiastic Receptionist to join our team at Malmaison Belfast. As a key member of our front desk team, you will be responsible for delivering exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key Responsibilities:Provide exceptional customer service...
-
Reception Team Member
4 weeks ago
London, Greater London, United Kingdom Blackheath Standard PMS Full timeAbout the Role:We are seeking a highly organised and skilled Receptionist to join our friendly Reception Team at Blackheath Standard PMS. As a Receptionist, you will play a vital role in delivering exceptional patient care and administrative support to our team.Key Responsibilities:Covering the reception desk, answering telephone calls, and booking...