User Experience Designer

4 weeks ago


London, Greater London, United Kingdom Imperial College Healthcare NHS Trust Full time
About the Role

We are seeking an accomplished User Experience Designer to join our newly established user insight and experience design team at Imperial College Healthcare NHS Trust.

The successful candidate will play a crucial role in developing and implementing our user experience strategy, focusing on shaping user involvement, user research, and co-design approaches to support healthcare service design and improve experiences for a range of different groups including patients, staff, and healthcare partners.

The post holder will have skills and expertise to project manage, coordinate, and deliver priority user research and co-design projects and programmes.

They will also be experts in providing guidance, advice, and support across the organisation to help ensure all co-design and user research work is delivered using best practice approaches.

We require someone who is creative, has good graphic design skills, can develop prototypes, and present designs effectively. Additionally, they should have good writing and editing skills and be confident in presenting and facilitating meetings and design sessions.

Main Duties of the Job
  • The post holder will play an important role in the development and implementation of the Trust's user insight and user experience design strategy.
  • The post holder will play a lead role in developing and delivering user research and co-design strategies to support the Trust's services and functions.
  • The post holder will provide guidance, advice, and support across the organisation to help ensure all co-design and user research activities are delivered using best practice approaches.
  • The post holder will take the lead on designing and delivering user research, co-design, and delivery of user-led improvements for priority projects.
About Us

At Imperial College Healthcare, you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Benefits include career development, flexible working, and wellbeing, along with a staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan, or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time, or job share.



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