Salesforce Platform Specialist

4 weeks ago

Bournemouth, Bournemouth, United Kingdom Vitality Full time
Job Summary

The Salesforce Administrator will be responsible for maintaining the Distribution Salesforce platform, ensuring user profiles and roles are correctly assigned to visibility sharing requirements. They will ensure users have the best experience when using the platform, and update the platform in line with business developments. They will provide insight into the platforms capabilities and share with the wider business.

Key Responsibilities
  • Manage all user licence allocation across the Distribution Salesforce platform, and associated security, profiles, permission sets, and roles.
  • Design and build new custom objects, fields, page views, and other core system feature where required.
  • Build and maintain custom features for users across multiple business sectors. This will include the use of Salesforce Flows for creating business processes into Salesforce.
  • Provide training as an expert in the system to L&D personnel, and to end users when required.
  • Co-ordinate and assist project deliverables with Distribution Salesforce team members.
  • Track change requests through the chosen platform and process.
  • Monitor usage and adoption of the Salesforce platform across Distribution.
  • Provide continued operational support through the central support processes (ie. Mailbox, ticketing systems).
  • Promote the use of Salesforce across Vitality, being a key contact for the users being supported.
  • Build relationships with key stakeholders to enable ideation discussions.
  • Keep up to date with industry knowledge, bringing new technology developments to Vitality.

Requirements
  • Educated to degree level in any subject, or equivalent experience.
  • Experience working with Salesforce products in any capacity.
  • A high degree of self-motivation and the ability to work flexibly within tight deadlines with demanding stakeholders. Demonstrating effective time management skills at all times.
  • High level of attention to detail when creating and testing developments for implementation.
  • Ability to communicate technical concepts clearly, both verbally and in written form.

What We Offer
  • Bonus Schemes – A bonus that regularly rewards you for your performance
  • A pension of up to 12%– We will match your contributions up to 6% of your salary
  • Our award-winning Vitality health insurance – With its own set of rewards and benefits
  • Life Assurance – Four times annual salary

Our Promise to You
  • Help you to be the healthiest you've ever been.
  • Create an environment that embraces you as you are and enables you to be your best self.
  • Give you flexibility on how, where and when you work.
  • Help you advance your career by playing you to your strengths.
  • Give you a voice to help our business grow and make Vitality a great place to be.
  • Give you the space to try, fail and learn.
  • Provide a healthy balance of challenge and support.
  • Recognise and reward you with a competitive salary and amazing benefits.
  • Be there for you when you need us.
  • Provide opportunities for you to be a force for good in society.

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