Salesforce Platform Specialist
1 week ago
At Vitality, we are committed to providing a healthy and supportive work environment that enables our employees to thrive.
We are currently seeking an experienced Salesforce Administrator to join our team. This is a fantastic opportunity for someone who wants to take their career in Salesforce to the next level and contribute to the success of our business.
About the Role:
The Salesforce Administrator will be responsible for maintaining the Distribution Salesforce platform, ensuring user profiles and roles are correctly assigned to visibility sharing requirements. They will also ensure users have the best experience when using the platform, and update the platform in line with business developments.
Key Responsibilities include:
- Managing all user licence allocation across the Distribution Salesforce platform, and associated security, profiles, permission sets, and roles.
- Designing and building new custom objects, fields, page views, and other core system features where required.
- Building and maintaining custom features for users across multiple business sectors. This will include the use of Salesforce Flows for creating business processes into Salesforce.
- Providing training as an expert in the system to L&D personnel, and to end-users when required.
- Coodinating and assisting project deliverables with Distribution Salesforce team members.
- Tracking change requests through the chosen platform and process.
- Monitoring usage and adoption of the Salesforce platform across Distribution.
- Providing continued operational support through central support processes (ie. Mailbox, ticketing systems).
- Promoting the use of Salesforce across Vitality, being a key contact for the users being supported.
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