Salesforce Platform Specialist

4 weeks ago

Bournemouth, Bournemouth, United Kingdom Vitality Full time

Job Title: Salesforce Platform Specialist

About the Role:

The Salesforce Platform Specialist will be responsible for maintaining the Distribution Salesforce platform, ensuring user profiles and roles are correctly assigned to visibility sharing requirements. They will ensure users have the best experience when using the platform, and update the platform in line with business developments.

Key Responsibilities:

  • Manage all user licence allocation across the Distribution Salesforce platform, and associated security, profiles, permission sets, and roles.
  • Design and build new custom objects, fields, page views, and other core system features where required.
  • Build and maintain custom features for users across multiple business sectors. This will include the use of Salesforce Flows for creating business processes into Salesforce.
  • Provide training as an expert in the system to L&D personnel, and to end users when required.
  • Coordinate and assist project deliverables with Distribution Salesforce team members.
  • Track change requests through the chosen platform and process.
  • Monitor usage and adoption of the Salesforce platform across Distribution.
  • Provide continued operational support through the central support processes (ie. Mailbox, ticketing systems).
  • Promote the use of Salesforce across Vitality, being a key contact for the users being supported.
  • Build relationships with key stakeholders to enable ideation discussions.
  • Keep up to date with industry knowledge, bringing new technology developments to Vitality.

Requirements:

  • Educated to degree level in any subject, or equivalent experience.
  • Experience working with Salesforce products in any capacity.
  • A high degree of self-motivation and the ability to work flexibly within tight deadlines with demanding stakeholders. Demonstrating effective time management skills at all times.
  • High level of attention to detail when creating and testing developments for implementation.
  • Ability to communicate technical concepts clearly, both verbally and in written form.

What We Offer:

  • Bonus Schemes – A bonus that regularly rewards you for your performance
  • A pension of up to 12%– We will match your contributions up to 6% of your salary
  • Our award-winning Vitality health insurance – With its own set of rewards and benefits
  • Life Assurance – Four times annual salary

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

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