Pension Services Coordinator

6 days ago


Sheffield, Sheffield, United Kingdom IntouchCX Full time
Expert Pension Advisor Job Description

Salary: £32,000 - £40,000 per annum

We are looking for an experienced Expert Pension Advisor to join our team in Sheffield. In this role, you will provide expert pension support to our customers, utilizing your extensive knowledge and skills to deliver exceptional results.

Key Responsibilities:
  • Deliver expert pension advice to customers, addressing complex queries and resolving issues promptly.
  • Administer pension reports, ensuring accuracy and compliance with regulatory standards.
  • Collaborate with internal teams to develop and implement effective solutions for customers.
  • Provide regular updates to customers on their pension progress, ensuring transparency and trust.
  • Identify areas for improvement and contribute to process enhancements to optimize customer satisfaction.
Requirements:
  • Extensive experience in pension administration or customer support.
  • Proven expertise in pension regulations and compliance.
  • Excellent analytical and problem-solving skills, with a focus on delivering high-quality results.


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