Global Marine Recovery Technical Lead

4 weeks ago

London, Greater London, United Kingdom AIG Full time
Transformative Opportunity in Marine Recovery

At AIG, we're redefining the way we support our customers in managing risk. As a Global Marine Recovery Technical Lead, you'll play a pivotal role in our Claims team, driving innovation and excellence in marine recovery management.

Make a Lasting Impact

Our Claims teams are renowned for their technical expertise and dedication to delivering exceptional service. As a Global Marine Recovery Technical Lead, you'll collaborate with regional claims leadership, Global Marine business leaders, and other stakeholders to develop a consistent, efficient, and customer-centric marine recovery proposition.

Key Responsibilities:

  • Provide technical marine recovery support and leadership across the Global Marine claim portfolio, ensuring the best possible recovery outcomes through technical excellence and Total Cost of Claim management.
  • Act as the Global Marine Recovery coordinator for large claims, authorizing settlements and payments within granted authority and referring over authority claim decisions to appropriate senior claim leadership.
  • Work closely with the North America (NA) Marine Liability Claim manager to support the development of bench strength across Global Marine Recovery, ensuring appropriate skill sets to support both existing and future state claim portfolios.
  • Support the continuous review of existing best practice guidelines and claim adjustment procedures in conjunction with the NA Marine Liability Claim manager, facilitating the identification and implementation of enhancements to ensure best practice in Global Marine Recovery.
  • Develop AIG's Global Marine Recovery thought leadership by supporting Claims colleagues in contributing to and participating in market seminars, programs, and industry events.
  • Contribute to the implementation of VBA, LRA, and any future digital initiatives to improve operational efficiency.
  • Support the NA Marine Liability Claim manager in identifying and reporting Global Marine Recovery trends, lessons learned, and risk management opportunities, and sharing with relevant Global Marine stakeholders (including Claims, Underwriting, Actuarial, Finance, and Risk Management).

What You'll Need to Succeed

  • Strong technical Marine Recovery capability to manage and oversee AIG's Global Marine Recovery portfolio.
  • Demonstrate an established and proven reputation in Global Marine Recovery management.
  • Ability to manage the total cost of Global Marine Recovery indemnity and expense.
  • Identify, develop, and implement process improvement and efficiency opportunities.
  • Highly collaborative approach to influence a broad range of Global Marine stakeholders, customers, and brokers/producers across multiple functions, geographies, and cultures.

AIG is committed to creating a culture of belonging, where everyone feels valued and respected. We foster a culture of inclusion and belonging through flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

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