Global Marine Recovery Technical Lead

1 month ago

London, Greater London, United Kingdom AIG Full time
Transformative Opportunity in Marine Recovery

AIG is redefining the way it supports customers in managing risk. As a Global Marine Recovery Technical Lead, you will play a pivotal role in this transformation within our Claims team. This opportunity allows you to grow your skills and experience as a valued member of the team.

Make a Lasting Impact in Claims

Our Claims teams are renowned for their technical excellence and ability to deliver a seamless global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency.

Key Responsibilities:
  • Provide technical marine recovery support and leadership across Global Marine claim portfolio, ensuring the best possible recovery outcomes through technical excellence and Total Cost of Claim management.
  • Act as the Global Marine Recovery coordinator for large claims, authorizing settlements and payments within granted authority and referring over authority claim decisions to appropriate senior claim leadership.
  • Collaborate with North America (NA) Marine Liability Claim manager to develop bench strength across Global Marine Recovery, ensuring appropriate skill sets to support both existing and future state claim portfolios.
  • Support continuous review of existing best practice guidelines and claim adjustment procedures in conjunction with the NA Marine Liability Claim manager to facilitate the identification and subsequent implementation of enhancement delivery to ensure best practice in Global Marine Recovery.
  • Develop AIG's Global Marine Recovery thought leadership by supporting Claims colleagues in contributing to and participating in market seminars, programs, and industry events.
  • Contribute to the implementation of VBA, LRA, and any future digital initiatives to improve operational efficiency.
  • Support NA Marine Liability Claim manager in identifying and reporting Global Marine Recovery trends, lessons learned, and risk management opportunities and sharing with relevant Global Marine stakeholders (including Claims, Underwriting, Actuarial, Finance, Risk Management).
Requirements for Success:
  • Strong technical Marine Recovery capability to manage and oversee AIG's Global Marine Recovery portfolio.
  • Demonstrate an established and proven reputation in Global Marine Recovery management.
  • Ability to manage the total cost of Global Marine Recovery indemnity and expense.
  • Identify, develop, and implement process improvement and efficiency opportunities.
  • Highly collaborative approach to influence a broad range of Global Marine stakeholders, customers, and brokers/producers across multiple functions, geographies, and cultures.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

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