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Front Desk Receptionist

1 month ago

London, Greater London, United Kingdom Aire Ancient Baths Full time

The Role:

We are seeking a skilled Receptionist to join our team at Aire Ancient Baths in London. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing the reception area, and coordinating all front desk activities with a friendly and courteous attitude.

Daily, you will greet and welcome our guests, answer incoming calls and emails, respond to customers' questions, and address any complaints they may have. You will also be responsible for creating sales opportunities and increasing upselling during the check-in process.

To succeed in this role, you will need to be 100% customer-oriented, have excellent interpersonal skills, and be flexible with your schedule. The rota may include shifts in the evenings, on bank holidays, and on weekends.

What We Offer:

  • Hourly salary £13.13
  • Permanent contract
  • Coffee at our canteen
  • Gift AIRE experience on your birthday
  • 30% off in all our experiences
  • Weekend Supplement and Overtime Supplement provided