Front Desk Administrator

5 days ago


London, Greater London, United Kingdom Office Collective Full time
About the Role:

We are seeking a highly skilled and enthusiastic Front Desk Administrator to join our team at Office Collective. As a Front Desk Administrator, you will be the first point of contact for our guests and tenants, providing exceptional customer service and ensuring a warm and welcoming environment.

Your key responsibilities will include personally welcoming visitors and members, providing exceptional customer service, maintaining a friendly and inviting atmosphere, and being proactive in assisting with various tasks. Previous experience as a receptionist is required, and strong organisational skills with the ability to be flexible and personable are essential.

Key Responsibilities:

  • Personally welcome visitors and members, ensuring an outstanding experience
  • Provide exceptional customer service, addressing any issues efficiently and going the extra mile to ensure satisfaction
  • Maintain a friendly and inviting atmosphere, encouraging a positive and collaborative environment
  • Be proactive and ready to assist with various tasks, including event support and helping out colleagues in need

About You:

  • Previous experience as a receptionist is required
  • Strong organisational skills with the ability to be flexible and personable
  • Enthusiastic and proactive approach to tasks, always prioritising the customer experience
  • Willingness to help out when needed, ensuring a smooth and pleasant experience for all


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