Customer Conduct and Business Results Leader

At Hastings Direct, we are committed to becoming the best and biggest digital insurance provider in the UK market. We've made significant investments in our data and tech capabilities, and we're nurturing a 4Cs culture that values collaboration, creativity, innovation, and customer centricity.We are seeking a Customer Conduct and Outcomes Manager to join our...

We are seeking a highly skilled Customer Conduct Lead to join our team at Hastings Direct. As a Customer Conduct Lead, you will play a crucial role in ensuring the highest standards of customer conduct across our organization.Location: Leicester or Bexhill-on-Sea (Hybrid)About UsHastings Direct is a digital insurance provider with ambitious plans to become...

About UsHastings Direct is a digital insurance provider with ambitious plans to become the UK market leader. We've invested heavily in data and tech capabilities, nurturing our 4Cs culture. We're proud of our team's achievements.Salary: £50,000 - £60,000 per annumWe're seeking a Customer Conduct and Outcome Strategist to join our team in Leicester or...

About the RoleWe are seeking an experienced Compliance and Conduct Lead to join our team at Hastings Direct. In this role, you will be responsible for carrying out assessments and gap analysis against FCA regulations and updates, competitor and market benchmarking, and other industry best practices.Key Responsibilities:Carrying out assessments and gap...

Job DescriptionWe are seeking an experienced Insurance Industry Results Manager to join our team at Hastings Direct. As a digital insurance provider, we're committed to delivering exceptional customer experiences while driving business growth and improving financial performance.Locations: Leicester or Bexhill-on-Sea (Hybrid)The successful candidate will be...

Job DescriptionAs a Conduct Manager for Results Delivery, you will be responsible for managing customer conduct and outcomes across multiple locations. You will work closely with our teams to ensure that our customers receive excellent service and that their issues are resolved promptly.Key Responsibilities:Manage customer complaints and issuesDevelop and...

We are looking for a Conduct and Compliance Lead to join our team at Hastings Direct. In this role, you will be responsible for ensuring that our customer conduct practices meet the highest standards.Salary: £65,000 - £85,000 per annumAbout Our CultureWe are proud of our 4Cs culture, which emphasizes collaboration, creativity, customer focus, and...

Hastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. We are seeking a Customer Conduct and Outcomes Manager to join our team in Leicester or Bexhill-on-Sea (Hybrid).The successful candidate will have experience working in a similar role, excellent communication and problem-solving...

Salary and BenefitsThe estimated salary for this role is £45,000 - £60,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including a hybrid working model, access to training and development opportunities, and a pension scheme.

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About Our CultureHastings Direct values a culture of collaboration, creativity, and continuous improvement. We're committed to delivering exceptional customer experiences.Salary: £58,000 - £68,000 per annumWe're seeking a Conduct and Performance Optimisation Lead to join our team in Leicester or Bexhill-on-Sea (Hybrid). This role involves optimising...

About the Role: As a Conduct and Compliance Manager, you will be responsible for leading our customer conduct team, ensuring that our policies and procedures are up-to-date and compliant with regulatory requirements.Key Responsibilities:Develop and implement effective conduct and compliance strategiesLead and manage a team of customer conduct...

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Company OverviewHastings Direct is a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market.We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of our customer-centric approach and strive to provide excellent services to our...