Outcome Based Conduct Specialist

2 days ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
Job Description

As a Conduct Manager for Results Delivery, you will be responsible for managing customer conduct and outcomes across multiple locations. You will work closely with our teams to ensure that our customers receive excellent service and that their issues are resolved promptly.

Key Responsibilities:

  • Manage customer complaints and issues
  • Develop and implement strategies to improve customer outcomes
  • Collaborate with cross-functional teams to achieve business objectives


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