Conduct and Compliance Lead

21 hours ago


Leicester, Leicester, United Kingdom Hastings Direct Full time

We are looking for a Conduct and Compliance Lead to join our team at Hastings Direct. In this role, you will be responsible for ensuring that our customer conduct practices meet the highest standards.

Salary: £65,000 - £85,000 per annum

About Our Culture

We are proud of our 4Cs culture, which emphasizes collaboration, creativity, customer focus, and continuous improvement. Our team is passionate about delivering exceptional customer experiences and driving business growth.

Your Key Responsibilities

You will be responsible for:

  • Developing and implementing customer conduct policies and procedures
  • Leading and managing customer conduct training programs
  • Monitoring and reporting on customer conduct metrics
Benefits

We offer a range of benefits, including:

  • Pension scheme
  • Life insurance
  • Annual leave


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