Customer Delivery Driver/Picker

1 week ago


Redhill, Surrey, United Kingdom Apetito Limited Full time
Job Overview

This role involves working 16 hours per week, with flexibility to choose any 2 days out of 6, including bank holidays.

Key Responsibilities
  • Delivering frozen meals to customers in a timely and efficient manner.
  • Picking orders within our coldstore, maintaining a safe and organized environment.
  • Utilizing our app to update customers on their deliveries and provide exceptional customer service.
  • Conducting pre-shift inspections of your van to ensure it is in good working condition.
  • Driving safely and responsibly, adhering to all traffic laws and regulations.
  • Cleaning and refueling your van as needed, maintaining a high level of professionalism.
  • Communicating effectively with the office team and other drivers to ensure seamless operations.
  • Reporting any discrepancies, delays, or safety concerns to the office in a timely manner.
  • Maintaining customer confidentiality and adhering to our company's data protection policies.
  • Assisting the office and picking teams as needed, demonstrating flexibility and teamwork.
  • Participating in local marketing activities, such as leaflet distribution and sheltered housing visits, to attract new customers.
Requirements
  • Previous experience in a customer service-based role, with a focus on delivering excellent service.
  • A full UK Manual Driving Licence, with at least 3 years of driving experience.
  • Basic computer literacy, including proficiency in using phone apps.
  • Evidence of stable work history and a good attendance record.
  • A basic secondary education, with a strong foundation in communication and teamwork skills.
Benefits

Apetito Limited offers a competitive salary, accredited Living Wage employer status, and a range of benefits, including:

  • 33 days holiday per year, including bank holidays.
  • The option to purchase up to 5 additional days holiday per year.
  • A discretionary annual bonus scheme.
  • A pension scheme, with employer-matched contributions up to 4%.
  • A life assurance scheme, worth at least 1x annual salary.
  • A free turkey or voucher at Christmas.
  • Access to the apetito perks scheme, including salary sacrifice options and retail discounts.

Apetito Limited is a family-owned business, committed to making a real difference in the lives of our customers. We develop a range of products designed to enhance health and well-being, with a focus on using the best ethical and sustainable produce. We proudly support British food and farming, with a goal to reach Net Zero by 2040. We are an accredited Living Wage employer and recognize the importance of inclusion and diversity in our workplace.



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