Operational Service Manager

1 month ago

York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time
Job Summary

We are seeking a highly skilled and experienced Operational Service Manager to join our team at York and Scarborough Teaching Hospitals NHS Foundation Trust. As a key member of our management team, you will be responsible for leading the delivery of high-quality services and ensuring the effective management of our operational activities.

Main Responsibilities
  • Lead the development and implementation of operational strategies to improve service delivery and patient outcomes.
  • Manage and coordinate the work of operational teams to ensure the effective delivery of services.
  • Develop and maintain effective relationships with stakeholders, including patients, staff, and external partners.
  • Monitor and report on operational performance, identifying areas for improvement and implementing changes as necessary.
  • Ensure compliance with regulatory requirements and Trust policies.
About Us

York and Scarborough Teaching Hospitals NHS Foundation Trust is a leading provider of healthcare services in the region. We are committed to delivering high-quality care and improving the health and wellbeing of our patients. Our team is passionate about making a difference and we are looking for like-minded individuals to join us.

Benefits
  • Access to the NHS Pension Scheme.
  • 27 days holiday rising to 33 days (depending on NHS Trust service).
  • A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully.
  • A variety of different types of paid and unpaid leave covering emergency and planned leave.
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
  • NHS Car Lease scheme and Cycle to Work scheme.
  • An extensive range of learning and development opportunities.
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.
Person Specification

We are looking for a highly skilled and experienced Operational Service Manager with the following skills and attributes:

  • Ability to analyse complex information, requiring analysis, interpretation and comparison of a range of options to support managerial decision making.
  • Good communication, presentation & interpersonal skills.
  • Performance management methodology.
  • Strong prioritisation skills with the ability to manage competing demands.
  • Able to influence, negotiate and build working relationships.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion and aim to create a workplace that is welcoming and inclusive for all.

Please note that this job description is not exhaustive and the post holder may be required to undertake other duties as necessary.

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