Operational Service Manager

4 weeks ago


York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time
Job Summary

We are seeking a highly skilled and experienced Operational Service Manager to join our team at York and Scarborough Teaching Hospitals NHS Foundation Trust. As a key member of our management team, you will be responsible for leading the delivery of high-quality services and ensuring the effective management of our operational activities.

Main Responsibilities
  • Lead the development and implementation of operational strategies to improve service delivery and patient outcomes.
  • Manage and coordinate the work of operational teams to ensure the effective delivery of services.
  • Develop and maintain effective relationships with stakeholders, including patients, staff, and external partners.
  • Monitor and report on operational performance, identifying areas for improvement and implementing changes as necessary.
  • Ensure compliance with regulatory requirements and Trust policies.
About Us

York and Scarborough Teaching Hospitals NHS Foundation Trust is a leading healthcare provider in the region, delivering high-quality services to our patients. We are committed to providing a supportive and inclusive work environment, with opportunities for professional development and growth.

Benefits
  • Access to the NHS Pension Scheme.
  • 27 days holiday rising to 33 days (depending on NHS Trust service).
  • A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully.
  • A variety of different types of paid and unpaid leave covering emergency and planned leave.
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
  • NHS Car Lease scheme and Cycle to Work scheme.
  • An extensive range of learning and development opportunities.
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.
Person Specification

We are looking for a highly skilled and experienced Operational Service Manager with the following skills and attributes:

  • Ability to analyse complex information, requiring analysis, interpretation and comparison of a range of options to support managerial decision making.
  • Good communication, presentation & interpersonal skills.
  • Performance management methodology.
  • Strong prioritisation skills with the ability to manage competing demands.
  • Able to influence, negotiate and build working relationships.

We welcome applications from experienced Operational Service Managers who are passionate about delivering high-quality services and improving patient outcomes. If you are a motivated and skilled individual who is looking for a new challenge, please apply today.



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