E-commerce Operations Lead

1 week ago


Birmingham, Birmingham, United Kingdom Redefined Ltd Full time

The role of Deputy Online Store Manager at Redefined Ltd offers a competitive salary of £38,500 per annum. As part of our team, you will be responsible for managing the store in the absence of the Store Manager, taking ownership of daily operations and leading by example to support your colleagues.

Key responsibilities include independently managing the store, diligently checking and working deliveries, managing the till area, and monitoring KPIs. You will also be expected to provide excellent customer service, communicate effectively with colleagues and customers, and possess strong time management, delegation, and problem-solving skills.

Beyond a competitive salary, we offer a range of benefits including 30-35 days holiday (pro rata), 10% in-store discount, pension scheme, ongoing training, and enhanced family leave. If successful, you will be required to undergo a Disclosure and Barring Service check and provide satisfactory references.



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