Retail Store Manager

4 weeks ago


Inverness, Highland, United Kingdom Rohan Full time
About the Role

We are seeking an exceptional Retail Store Manager to join our team at Rohan, a leading outdoor retailer with a passion for delivering high-quality products and exceptional customer service. As a key member of our store team, you will be responsible for driving sales growth, managing store operations, and leading a team of sales staff to achieve commercial success.

Main Responsibilities
  • Reaching and exceeding sales targets through effective customer engagement and sales strategies.
  • Organizing and implementing store rotas, managing staff schedules, and ensuring seamless store operations.
  • Developing and training sales staff to achieve sales goals, providing coaching and feedback to improve performance.
  • Maintaining high standards of store merchandise, restocking, and visual merchandising to drive sales and customer engagement.
  • Nurturing a culture of product knowledge and passion for sharing that knowledge with customers.
What We Offer
  • A competitive salary and benefits package, including a clothing allowance and 50% discount on Rohan clothing.
  • Structured training and development opportunities, including sales and management training, and access to in-house e-learning modules.
  • A dynamic and supportive work environment, with opportunities for career growth and progression.
  • A comprehensive employee assistance scheme, including life cover, pension contributions, and a sales bonus scheme.
About Rohan

Rohan is a UK-based outdoor retailer with a rich history of delivering high-quality products and exceptional customer service. We are passionate about the outdoors and committed to helping our customers achieve their goals. Our products are designed to keep you protected and comfortable in the world's wildest places, and we are proud to offer a range of performance clothing, shoes, and luggage that meets the needs of outdoor enthusiasts.


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