Retail Store Manager

3 days ago


Inverness, Highland, United Kingdom Rohan Full time
About the Role

We are seeking an exceptional Retail Store Manager to join our team at Rohan, a leading outdoor retailer with a passion for delivering high-quality products and exceptional customer service. As a key member of our store team, you will be responsible for driving sales growth, managing store operations, and leading a team of sales staff to achieve commercial success.

Main Responsibilities
  • Reaching and exceeding sales targets through effective customer engagement and sales strategies.
  • Organising and implementing store rotas, managing staff schedules, and ensuring adequate staffing levels.
  • Developing and implementing sales training programs to enhance sales staff skills and knowledge.
  • Maintaining high standards of store merchandise presentation, restocking, and visual merchandising.
  • Nurturing a culture of product knowledge and passion for sharing that knowledge with customers.
What We Offer
  • A competitive salary and benefits package.
  • Structured training and development programs, including sales and management training.
  • Access to in-house e-learning modules and online resources.
  • Clothing allowance and 50% discount on Rohan clothing.
  • Staff Partnership program and contributions to a Pension scheme.
  • Life cover based on salary and Sales bonus scheme.
  • Employee Assistance Scheme and opportunities for career progression.
About Rohan

Rohan is a UK-based outdoor retailer with a rich history of delivering high-quality products and exceptional customer service. We are committed to making gear that delights our customers and delivers on our promise. Our products are designed to keep you protected and comfortable in the world's wildest places, from performance clothing to shoes and luggage.



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