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Customer Experience Ambassador
2 months ago
Delivering Exceptional Customer Service
We're looking for a skilled and friendly team member to join our vibrant Mecca Bingo team. As a key part of our customer experience, you'll work closely with colleagues across the venue to create a welcoming atmosphere for our customers.
About the Role:
This is an exciting opportunity to work in a fast-paced environment where no two days are the same. You'll be responsible for delivering exceptional customer service, working behind the bar, calling bingo, and assisting with other tasks as needed.
Your Key Responsibilities Will Include:
- Providing outstanding customer service and ensuring every customer feels valued and engaged
- Working collaboratively with colleagues to achieve our business objectives
- Contributing to the smooth running of the venue by covering various areas, including the bar and bingo
- Maintaining high standards of cleanliness and safety throughout the venue
- Supporting the development of new ideas and initiatives to enhance the customer experience
What We Offer:
As a valued member of our team, you can expect:
- A competitive hourly salary of £ per hour
- Flexible contracts starting from 8 hours, with opportunities to increase to 35 hours or more
- Paid breaks and a supportive working environment
- Access to industry-leading employee rewards, including discounts on travel, shopping, and dining
- 50% discount on food and soft drinks for you and up to three friends
- Pension and life assurance schemes
- Company sick pay scheme
- Employee assistance programme and in-venue mental health first aiders
- Funded apprenticeships and training for career development