Customer Experience Specialist
1 month ago
As a Customer Experience Specialist, you will be the first point of contact for customers, providing exceptional service and resolving queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.
Responsibilities:
- Handle customer inquiries and resolve issues efficiently.
- Provide accurate information regarding products and services.
- Work closely with other departments to ensure customer satisfaction.
- Assist with administrative tasks when needed.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
-
Customer Experience Specialist
3 weeks ago
Dundee, Dundee City, United Kingdom Lloyds Banking Group Full timeAbout this opportunityAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated Customer Experience Specialist to join our Complaints Centre of Excellence team. As a key member of our team, you'll be responsible for resolving customer...
-
Customer Experience Specialist
3 days ago
Dundee, Dundee City, United Kingdom Russell Stover Chocolates, LLC Full timeEstimated Annual Salary: $35,000 - $50,000About Our TeamRussell Stover Chocolates, LLC is a dynamic organization committed to excellence, innovation, and teamwork. As a Sales Clerk, you will be part of a diverse team that values individuality and promotes equal employment opportunities.Role OverviewThis Sales Clerk position involves:Key...
-
Digital Experience Specialist
3 days ago
Dundee, Dundee City, United Kingdom EE Full timeDigital Experience Specialist OpportunityWe are looking for a highly motivated and customer-focused individual to join our team as a Digital Experience Specialist. In this role, you will have the opportunity to work closely with our customers, understanding their needs and preferences, and delivering solutions that meet their expectations.About the...
-
Sales and Customer Experience Specialist
1 week ago
Dundee, Dundee City, United Kingdom EE Full timeCompany OverviewWe're a leading digital communications company, dedicated to providing our customers with the best possible experience.
-
Customer Experience Associate
1 week ago
Dundee, Dundee City, United Kingdom Frasers Group Full timeAt Frasers Group, we are seeking an exceptional Customer Experience Associate to join our team. This role offers a unique opportunity to make a real impact on our customers' experiences and contribute to the success of our business.About the RoleWe are looking for a highly motivated and customer-focused individual who is passionate about delivering excellent...
-
Customer Experience Advisor
2 months ago
Dundee, Dundee City, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Dundee, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Experience Ambassador
6 days ago
Dundee, Dundee City, United Kingdom Mecca Bingo Full timeRole OverviewWe are seeking a motivated and enthusiastic Customer Experience Ambassador to join our vibrant team at Mecca Bingo. As a key member of the team, you will be responsible for delivering exceptional customer experiences across various areas of the venue.About the RoleThis is an exciting opportunity to work in a fast-paced environment, where no two...
-
Customer Experience Ambassador
1 week ago
Dundee, Dundee City, United Kingdom The Rank Group Full timeDelivering Exceptional Customer ServiceWe're looking for a skilled and friendly team member to join our vibrant Mecca Bingo team. As a key part of our customer experience, you'll work closely with colleagues across the venue to create a welcoming atmosphere for our customers.About the Role:This is an exciting opportunity to work in a fast-paced environment...
-
Team Leader
4 weeks ago
Dundee, Dundee City, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our team at Mecca Bingo. As a Team Leader, you will be responsible for leading a team of customer-facing staff and ensuring that our customers receive an exceptional experience.Key ResponsibilitiesLead a team of customer-facing staff to deliver excellent customer serviceEnsure...
-
Poolside Experience Specialist
3 days ago
Dundee, Dundee City, United Kingdom Priority Care Group Full timeAbout the Job:This Poolside Experience Specialist position requires a highly organized and proactive individual who can deliver exceptional customer experiences while maintaining high standards of presentation and safety.Your Responsibilities:Promote a safe and enjoyable environment for all pool users by providing effective supervision and assistance as...
-
Customer Experience Representative
3 days ago
Dundee, Dundee City, United Kingdom The Rank Group Full timeDeliver exceptional customer experiences at Mecca Bingo, a vibrant venue in the heart of entertainment. As a Customer Experience Representative, you will be part of a dynamic team responsible for creating a welcoming atmosphere for visitors.The role requires adaptability, strong communication skills, and a customer-focused attitude to ensure every guest...
-
Customer Experience Consultant
3 days ago
Dundee, Dundee City, United Kingdom EE Full timeJob DescriptionIn this Customer Experience Consultant role, you will work with customers in Dundee, helping them understand how we can enhance their digital lives. With a starting salary of £23,504 rising to £24,064 after 8 months, plus commission, you will have the chance to earn a good income.Your BenefitsA competitive starting salary, increasing after 8...
-
Customer Experience Ambassador
4 weeks ago
Dundee, Dundee City, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Ambassador. As a key member of our venue team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key ResponsibilitiesProvide outstanding customer service and ensure that all...
-
Team Leader
3 weeks ago
Dundee, Dundee City, United Kingdom The Rank Group Full timeAbout the RoleAs a Team Leader at Mecca Bingo, you will be responsible for delivering exceptional customer experiences. Your adaptability and ability to work across various sections of the venue will make you a valuable asset to our team.About the TeamOur Team Leaders are trained to perform all the roles necessary to look after our wonderful Mecca customers....
-
Customer Experience Representative
2 days ago
Dundee, Dundee City, United Kingdom EE Full timeSales Advisor Role in DundeeJob Summary: We are seeking a sales advisor to join our team in Dundee, where you will be responsible for talking to customers over the phone about how we can enhance their digital lives.About the Role: As a sales advisor, you will be working closely with customers to understand their needs and provide personalized solutions. You...
-
Customer Experience Ambassador
2 days ago
Dundee, Dundee City, United Kingdom EE Full timeAre you a skilled communicator with a passion for building relationships?We're looking for a talented Sales and Support Expert to join our team in Dundee.In this role, you'll be responsible for discussing how we can enhance the digital lives of our customers and providing them with personalized solutions.As a Sales and Support Expert, you'll have the...
-
Customer Service Specialist
1 month ago
Dundee, Dundee City, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to provide exceptional customer service and support the store's day-to-day operations in Dundee, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...
-
Customer Support Specialist
3 weeks ago
Dundee, Dundee City, United Kingdom Ace Aquatec Full timeAbout the Role:Ace Aquatec is seeking a highly motivated Customer Support Specialist to join our team. As a Service Desk Analyst, you will play a critical role in ensuring timely completion of customer success and support activities.Key Responsibilities:Perform level 1 support activities, including daily checks of 3D Camera status, resolving or escalating...
-
Customer Engagement Specialist
6 days ago
Dundee, Dundee City, United Kingdom EE Full timeAbout the RoleAs a Customer Engagement Specialist at EE, you will be responsible for delivering exceptional customer experiences over the phone. You will be a confident communicator who is passionate about building relationships and resolving customer queries in a professional manner.Key ResponsibilitiesTo provide first-class customer service to customers...
-
Dundee Customer Support Specialist
1 month ago
Dundee, Dundee City, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Dundee Customer Support Specialist at beBee Professionals, you will be the first point of contact for customers, providing excellent service and resolving queries in a timely manner.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Efficiently resolve customer issues and escalate...