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Shop Floor Ambassador

1 month ago

Dundee, Dundee City, United Kingdom William Hill Full time
About the Role

We're seeking an experienced Customer Service Representative to join our retail team, responsible for delivering exceptional customer experiences and resolving queries efficiently. In this key role, you'll work closely with colleagues to ensure seamless operations and maintain a high level of customer satisfaction. Your primary responsibilities will include:
  • Welcoming customers and providing personalized support.
  • Processing transactions and resolving customer queries in a professional manner.
  • Maintaining shop displays and contributing to opening/closing activities as required.
  • Fostering positive relationships with colleagues and management to drive sales growth and improve overall shop performance.


We're committed to supporting your career development and providing opportunities for growth and advancement within the company.