Betting Shop Operations Coordinator

7 hours ago


Glasgow, Glasgow City, United Kingdom Entain Group Full time
About Entain

Entain is a leading provider of sports betting, gaming and interactive entertainment. Our company is built on a commitment to innovation, quality and customer satisfaction.

Job Description

This role involves delivering exceptional customer service and driving standards in our betting shops. You will work closely with the Shop Manager to serve customers, build rapport, and encourage repeat business.

Key Responsibilities

Your key responsibilities will include:

  • Providing exceptional customer service and resolving customer complaints in a professional manner.
  • Working closely with the Shop Manager to maintain high shop standards and drive sales growth.
  • Developing and maintaining relationships with customers to increase loyalty and retention.
  • Assisting with training and development of new team members.
Benefits and Perks

As an employee of Entain, you can expect a healthy work-life balance, with rotas provided at least four weeks in advance. We also offer healthcare and wellbeing support, as well as opportunities for career growth and development.



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