Sports Betting and Entertainment Specialist
17 hours ago
We are seeking an experienced and passionate Sports Betting and Entertainment Specialist to join our team at Entain Group. As a key member of our retail team, you will be responsible for delivering exceptional customer service and leading by example in our shops.
About the JobThe successful candidate will have a strong background in customer service, with experience working in a fast-paced environment. You will be confident in your ability to communicate complex information to customers, handle objections, and resolve issues in a professional manner.
The role involves working varied shifts, including weekends and bank holidays, to ensure our shops are open and running smoothly. You will also be required to maintain high shop standards, manage stock levels, and perform administrative tasks as needed.
What We Offer- A competitive salary of £32,000 - £42,000 per annum (estimated), depending on experience and location.
- Pension Scheme and annual ShareSave.
- Discounts with hundreds of retailers through Entain Deals.
- Healthcare and wellbeing support.
- Optional overtime subject to availability.
- Taking bets on a wide range of sports and events.
- Demonstrating our products and betting terminals to customers.
- Handling customer complaints or concerns with empathy and problem-solving skills.
- Maintaining high shop standards.
- Opening or closing the shop as needed.
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