Office and Service Specialist

5 days ago

North East, United Kingdom Triumph Consultants Ltd Full time
Job Title: Office and Service Administrator

About the Role:

We are seeking a highly organised and efficient Office and Service Administrator to join our team at Triumph Consultants Ltd. As an Office and Service Administrator, you will be responsible for delivering a wide range of administrative tasks to support the smooth operation of our Technical Services Centre.

Key Responsibilities:

  1. Ensure that all policies and procedures within the function are adhered to and in accordance with regulations, lean thinking and value for money principles.
  2. Provide a wide range of clerical duties, including maintaining electronic and paper-based office systems, photocopying, binding, laminating, printing, compilation of information packs, distribution and retrieval of items, etc.
  3. Provide cover on reception/swtichboard as required, receiving incoming calls and visitors in a courteous, efficient and effective manner.
  4. Responsible for the TSC post system as required, including receiving and logging incoming mail, collecting outgoing mail and sorting/preparing for distribution.
  5. Provide support and cover the workload of the other Clerical Assistant when required, carrying out relevant duties to ensure the services of the function are delivered efficiently.
  6. Utilise asset/fleet management and appropriate IT systems to effectively manage data and information to produce a variety of reports and documentation, undertaking appropriate quality checks.
  7. Undertake the updating, filing and retention of all documents and records, including maintenance of noticeboards related to the Technical Services Centre functions.
  8. Assist with room bookings, ensuring rooms are set out accordingly with the necessary equipment and carrying out routine checks as required.
  9. Undertake the processing of insurance claims, fixed penalty notices, road fund licences or any other form or return in relation to the Technical Service Centre functions.

Qualifications:

  1. 4 GCSEs, Grades A-C, or equivalent including English and Mathematics.

Skills and Experience:

  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Good communication skills.
  3. Previous administration experience.
  4. Good people management.
  5. Good communication written and verbal.
  6. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

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