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Catering Operations Manager
2 months ago
We are seeking an experienced Catering Supervisor to join our team at Chartwells - Universities. As a Catering Supervisor, you will play a key role in ensuring the smooth operation of our kitchens and service counters, delivering exceptional food experiences to our customers.
Key Responsibilities- Food Preparation and Service: Prepare and present high-quality food to the highest standards, ensuring consistency and excellence in every dish.
- Team Leadership: Supervise and motivate our culinary and catering teams to achieve exceptional food and customer service standards.
- Communication and Collaboration: Communicate effectively with your line manager and colleagues to monitor key performance indicators (KPIs) and targets, ensuring seamless collaboration and coordination.
- Brand Representation: Represent Chartwells - Universities and maintain a positive brand image, upholding our values and standards.
- Customer Liaison: Liaise with customers to understand their needs and preferences, ensuring we exceed their expectations and deliver exceptional customer service.
- Training and Development: Support and train our teams, leading by example to ensure everyone has the skills and knowledge to excel in their role.
- Health and Safety: Implement and review Health & Safety standards to ensure compliance across all catering and service teams.
- Passion for Food and Service: Be passionate about great-tasting food and exceptional customer service, with a minimum of two years of catering experience.
- Team Management: Have experience managing teams in a similar role, with excellent communication and organizational skills.
- Certifications and Qualifications: Hold a Basic Food Hygiene certificate and be an ambitious and motivated individual who is always looking to upskill.
Chartwells - Universities is the leading provider of catering and support services to the education sector. We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
