Legal Support Specialist

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom RWK Goodman Full time

We are seeking a highly organised and efficient Legal Assistant to provide administrative support to our Child Protection / Care Proceedings team within the Family department.

The successful candidate will be responsible for managing an administrative workload under the guidance of fee earners, providing administrative support, drafting documents and bills, and undertaking basic legal processes.

Key responsibilities will include:

  • Managing an administrative workload under the guidance of fee earners
  • Providing administrative support to fee earners, including file-opening, telephone management, document production, and email management
  • Drafting documents and bills, under supervision, using appropriate precedents and templates
  • Undertaking basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, and arranging case meetings
  • Corresponding with clients as required through telephone, email, letter, and face-to-face
  • Providing excellent client service at all times and adhering to the firm's Client Experience (CX) principles
  • Learning firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security, data protection, and file retention and destruction requirements
  • Ensuring adherence to all affiliations and standards connected to the department (Legal Aid and Lexcel)
  • Checking to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering
  • Dealing with new enquiries for the department

The ideal candidate will have previous experience within a Legal Assistant or Administrative role, excellent organisation capability, and a solid understanding of Microsoft Office suite and other relevant IT platforms.

They will also have strong written communication skills, a good understanding of client relationship management, and the ability to adapt to the individual needs of clients.

We are looking for a team player who is open to new ways of working, can build relationships with the team and clients based on trust, and is committed to delivering high-quality work.



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