Customer Relationship Specialist

7 hours ago


Bath, Bath and North East Somerset, United Kingdom LEAP Legal Software Pty Full time

We are seeking a highly skilled Customer Relationship Specialist to join our team at LEAP Legal Software Pty. This role involves building and maintaining strong relationships with clients, understanding their business needs and providing them with tailored solutions.

The estimated salary for this position is £38,000 - £58,000 per annum, depending on experience.

The key responsibilities of this role include:

  • Developing and maintaining strong relationships with clients, understanding their business needs and providing them with tailored solutions.
  • Collaborating with internal teams to identify opportunities to improve client satisfaction and loyalty.
  • Providing training and support to clients on how to get the most out of our software system.

To be successful in this role, you will require:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and ability to think creatively.
  • Knowledge of Microsoft Office Suite.
  • Ability to travel regularly.

The benefits of this role include:

  • Competitive salary and bonus scheme.
  • Opportunities for career progression.
  • Private Health Insurance.
  • Life Insurance cover.
  • Employee Assistance Program.
  • 25 days holiday (plus 8 bank holidays).
  • Free light lunch and snacks.


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