Conference and Events Coordinator

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time

About the Role:

We are seeking a highly organized and customer-focused Conference and Events Assistant to join our team at Apex Hotels. As a key member of our events team, you will be responsible for delivering exceptional service to our guests and ensuring the smooth operation of conferences and events.

Key Responsibilities:

  • Setting up meeting rooms and events areas to ensure a warm welcome for our guests.
  • Providing excellent customer service during events, including serving food and beverages and delivering high standards of service and presentation.
  • Preparing tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in the event function sheet.
  • Answering and solving guest requests and aiming to fulfill any special requirements during the event.
  • Maintaining a clean and tidy working environment.

What We Offer:

As a Conference and Events Assistant at Apex Hotels, you will have the opportunity to develop new skills and knowledge, work in a fast-paced and dynamic environment, and be part of a friendly and supportive team. We offer a competitive rate of pay, a generous range of employee benefits, and opportunities for career progression.

Requirements:

  • Excellent organizational and communication skills.
  • A passion for delivering exceptional customer service.
  • The ability to work well under pressure and multitask.
  • A willingness to learn and develop new skills.

What to Expect:

As a Conference and Events Assistant, you will be part of a structured 12-week learning journey, which will provide you with the skills, knowledge, and confidence to excel in your role. You will work closely with our events team to deliver exceptional service to our guests and ensure the smooth operation of conferences and events.



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