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Conference and Events Supervisor

1 month ago

Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time

About the Role:

We are seeking a highly organized and customer-focused Conference and Events Supervisor to join our team at Apex Hotels. As a key member of our Conference and Events team, you will be responsible for ensuring that every guest has a memorable experience.

Key Responsibilities:

  • Set up meeting rooms and events areas to ensure a warm welcome for our guests.
  • Ensure staff provide excellent customer service during each event.
  • Serve food and beverages to guests and deliver the highest standards in service and presentation.
  • Prepare tea/coffee breaks and stations with appropriate food and beverages.
  • Resolve any guest requests and aim to fulfill any special requirements during the event.
  • Be responsible for ensuring all working areas are kept clean and tidy.
  • Take responsibility for stock taking.
  • Assist with the training and development of Team members.

What We Offer:

  • A competitive rate of pay and a generous range of employee benefits.
  • Opportunities for training and development from day one.
  • A fun and fulfilling career with a warm and welcoming work environment.
  • A chance to be part of a thriving business and contribute to our exciting journey.

Requirements:

  • Previous experience in a Conference and Events role.
  • Ideal evidence of supervisory training.
  • Ability to deliver excellent standards and use own initiative.
  • Strong customer service attitude and genuine desire to provide a warmer welcome to our guests.

What We Look For:

  • A passionate and organized individual with a strong customer focus.
  • Excellent communication and leadership skills.
  • Able to motivate and delegate tasks effectively.
  • Ability to work well under pressure and maintain a calm demeanor in fast-paced environments.

Why Join Us:

We are a family-run business that genuinely cares about our guests and each other. We show this through our family values of Trust, Passion, Friendliness, and Teamwork. We encourage you to bring your true self to work and provide great training and development opportunities to help you flourish in a fun and fulfilling career.