SaaS Relationship Builder
3 weeks ago
About the Role:
We are seeking an experienced professional to join our team as a SaaS Relationship Builder. The successful candidate will have a strong background in customer success and a proven track record of increasing customer satisfaction.
Key Responsibilities:
- Build and maintain strong relationships with assigned clients
- Understand clients' needs and develop tailored solutions to meet those needs
- Aid clients in achieving their business objectives
Requirements:
- Minimum 2 years' experience as a Customer Success Manager in a b2b SaaS environment
- Proven track record of increasing customer satisfaction
- Excellent written and verbal communication skills
- Ability to analyze complex problems and develop effective solutions
- Detail-oriented and analytical mindset
What We Offer:
We offer a competitive salary of £60,000 - £70,000 per annum, depending on experience.
This is a hybrid role based in St Albans, offering a great work-life balance.
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