Barista Team Lead
1 month ago
Role Overview
Costa Coffee is seeking a skilled Barista Maestro to lead our team and deliver exceptional customer experiences. As a Barista Maestro, you will be responsible for leading shifts, training new team members, and driving high standards in quality and customer service.
Key Responsibilities
- Lead shifts and support colleagues in delivering outstanding customer experiences
- Train and accredit new Baristas to ensure they meet our high standards
- Drive high standards in quality and customer service
- Get familiar with new recipes and ranges and share knowledge with the team
Requirements
- Passion for coffee and people
- Reliability to open and close the store safely and on time
- Team leadership experience in a fast-paced environment
- Desire to take on shared responsibility
- Love of turning knowledge and know-how into hot ideas to help the store succeed
- Willingness to learn and be bold, brave, and action-orientated
What We Offer
- Free handmade drinks while on shift
- 50% discount on food and bottled drinks
- Costa Coffee Retirement Plan with matching contributions
- Life Insurance & Income Protection Cover
- Cycle to Work Scheme
- Share Incentive Plan
- Salary Sacrifice Pension Scheme
- Shoes for Crews
- Huge savings on gym memberships & fitness accessories
- Dedicated Feel Good discounts platform and app
About Us
Costa Coffee is a passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people. We believe in Passion, Warmth, Trust, and Courage and are committed to creating a culture where everyone feels included.
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