Customer Support Team Lead

7 hours ago


Woking, Surrey, United Kingdom The Workshop Full time

The Workshop is seeking a dedicated and results-driven Customer Support Team Lead to oversee the customer support function and ensure that high levels of customer satisfaction are maintained.

In this role, you will lead a team of customer support professionals and provide guidance and leadership to ensure seamless day-to-day operations.

You will work closely with Administrators and a Scheduler to ensure that all necessary information is accurately recorded and communicated to stakeholders.

A strong leader with excellent communication and interpersonal skills is required for this role. You will also possess a deep understanding of customer service principles and practices and be able to maintain accurate records.

A competitive salary package is offered, including a base salary of £48,000 per annum.



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