Client Experience Manager

3 days ago


Leicester, Leicester, United Kingdom Chanel, Inc. Full time

Join Chanel, Inc. as a Client Experience Manager and take on the exciting challenge of leading an energetic team dedicated to creating exceptional experiences for our clients.

The ideal candidate will be responsible for guiding the team towards achieving results, developing individual talents, and creating a positive work environment.

We're looking for a performance-minded and decisive leader who can drive continuous improvement and foster a culture of ethics, integrity, and diversity.

In this role, you'll have the opportunity to build CHANEL's portfolio of clients, develop business initiatives aligned with our brand vision, and communicate retail and collateral stock needs to internal teams.

You'll also lead by example on the selling floor, creating personalized client experiences and building long-lasting relationships. Additionally, you'll facilitate the resolution of client service complaints to ensure customer satisfaction.

With a solid knowledge of the CHANEL brand and its heritage, you'll share your expertise with clients and the team. This is a fantastic opportunity to grow your career in a dynamic environment and make a meaningful impact on our business.

The estimated salary for this role is around $85,000 - $110,000 per year, depending on experience and qualifications.



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